Questions & Answers

Q: QuestionWill Bestbuy will ship this phone to Canada also?

Asked 9 years ago by Vijay.

Q: QuestionIs a release date known for this phone since it is currently on pre-order?

Asked 9 years ago by compaul.

• A:Answer Phone is now available.

  Answered 9 years ago by Cory

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Q: Questioncan you get a docking station charger for this phone?

Asked 9 years ago by Anonymous.

• A:Answer yes there are universal stations you can buy its a standard plug in unit nothing special

  Answered 8 years ago by KEVINVerified Purchase

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Q: QuestionIs the fifty dollar gift card only available through preorder by purchasing online or will it be given at the time of purchase in store?

Asked 9 years ago by Tray.

Q: QuestionDoes a turbo charger come with it

Asked 8 years ago by Anonymous.

• A:Answer Yes is has a turbo charger included.

  Answered 8 years ago by KennyVerified Purchase

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Q: Questionwill this phone works on metro pcs?

Asked 9 years ago by Anonymous.

• A:Answer I am using this for TMobile. MetroPCS is a MVNO of TMobile, should work too.

  Answered 8 years ago by MichaelVerified Purchase

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Q: QuestionDoes this phone support WiFi Calling with T-Mobile?

Asked 9 years ago by Paul.

• A:Answer No, only true T-Mobile phones support WiFi calling.

  Answered 9 years ago by M

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Q: QuestionWill this phone work on US Cellular networks?

Asked 9 years ago by Techie.

• A:Answer Yes! Currently using it on AT&T

  Answered 9 years ago by tattyVerified Purchase

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Q: QuestionThe Moto G4 Plus is compatible with "most" major US carriers, including AT&T, T-Mobile, Verizon, Sprint and US Cellular. Is the Moto G4 Plus compatible with MetroPCS or H20 wireless?

Asked 9 years ago by Anonymous.

• A:Answer Yes it is compatible but will not support LTE access on Verizon.

  Answered 9 years ago by RudyVerified Purchase

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Q: QuestionWhen does the gift card offer expire?

Asked 9 years ago by MikeInAz.

• A:Answer I wanted to know WHEN they will stop offering the free gift card with the purchase of the phone. I get that the gift card has no expiration date. I was told in the store that the offer expires on the 12th when the phone ships. But looking at the website now, they are still offering the card with purchase. I purchased the phone and it's supposed to be delivered tomorrow (on the 14th). I got the gift card already and used it. By the way, you don't get REWARD points when you use this Gift Card. LAME!!

  Answered 9 years ago by MikeInAZ

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Q: QuestionCan G4 Plus do WiFi calling?

Asked 9 years ago by Anonymous.

• A:Answer Yes has wifi

  Answered 9 years ago by HeroVerified Purchase

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Q: QuestionI have Verizon on the phone and they are telling me that the Moto G4 Plus isn't in their system so they don't have the ability to know what sim card to send me. What information can I give Verizon so that they can identify the sim card to send me?

Asked 9 years ago by Mike.

• A:Answer The reps on the phone never know what they're talking about half the time. Either Nano SIM or Micro SIM will work as the Moto G 4 comes with a Nano to Micro Adapter. If you don't want to use the adapter then the native size is Micro SIM. As for Carrier compatibility, I know someone said this is a GSM only phone. That's false. This is compatible with GSM and CDMA so it will work with Verizon no problem.

  Answered 9 years ago by Camilo

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Q: QuestionWill this phone work with CDMA service through Verizon AND with Tracfone's "BYOP" program?

Asked 9 years ago by Mark.

• A:Answer Works with my TracFone sim, no problem.

  Answered 9 years ago by Peg

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