A:Answer Beware, beware, beware.... I am shopping for a new Motorola phone right now to replace the 2020 Moto G(7) Supra I am retiring. I bought it unlocked and used it on Cricket. The problem is it was shipped with Android 10 and has the latest update on 2-10-2021.
The phone is GREAT. or was. Now I can't transfer it to another carrier because the Android version is too old and not supported and the phone is now weirdly locked(read not-supported) by Motorola. Therefore, in order to keep my same number and port to a new carrier, my current carrier is sending me a free phone with Android 14 and helping me port it to a new carrier.
A bit nice on there part. All said, there were issues dealing with their Customer Support, the issue remains Motorola not upgrading software levels like other manufacturers do.
I WAS shopping here hoping that had changed since I loved my MOTO G. Now, reading your response, is sending me back to Samsung....
Just being up front with you!
