Questions & Answers

Q: QuestionI reside in US and will use this phone mostly in US. However, if I travel to Taiwan, will I be able to use their local prepaid sim card (this phone is listed as Universally unlocked)?

Asked 5 months ago by John.

This question was asked about the related product: Motorola - moto g power 2025 128GB (Unlocked) - Leaf Green

• A:Answer Hi John, Thank you for expressing your interest in our product. Yes, our phones should work in Taiwan, where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another, as Motorola phones are only under warranty in the country/region in which they are intended for sale. -Mitch

  Answered 5 months ago by Motorola Customer Care

  
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Q: QuestionWill this phone take a 1 TB card??

Asked 11 months ago by Stevo.

• A:Answer Hi Stevo, Thank you for your inquiry and interest in our product. Yes, Moto G Power 2025 phone supports expandable storage via a microSD card, and it is compatible with cards up to 1TB in size. You can check this link for the phone's specification here: https://www.motorola.com/us/en/p/phones/moto-g/moto-g-power-2025/pmipmhi39mv?pn=PB640006US. -Mitch

  Answered 11 months ago by Motorola Customer Care

  
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Q: QuestionDoes this phone have 2 SIM card? thinking of traveling internationally, will want to be able use a foreign SIM.

Asked 11 months ago by Thinking.

This question was asked about the related product: Motorola - moto g power 2025 128GB (Unlocked) - Leaf Green

• A:Answer This phone has 1 physical SIM card slot. It does support eSIM though so you can have 1 physical and 1 eSIM at the same time.

  Answered 11 months ago by bzm3j81

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Q: QuestionDoes this phone support video out via usb-c?

Asked 11 months ago by Republicansaretheproblem.

This question was asked about the related product: Motorola - moto g power 2025 128GB (Unlocked) - Leaf Green

• A:Answer Hi Republicansaretheproblem, Thank you for your inquiry regarding the Moto G Power 2025's capabilities. The Moto G Power 2025 phone does not support video output via USB-C. As an alternative for video outputting, we recommend considering Chromecast, which offers seamless wireless streaming to compatible displays and supports a wide range of apps and content. -Mitch

  Answered 11 months ago by Motorola Customer Care

  
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Q: QuestionWhat is the Ram inbuilt?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Motorola - moto g power 2025 128GB (Unlocked) - Leaf Green

• A:Answer Thank you for your inquiry and interest in our product. The Moto G Power 2025 phone comes with 8GB of built-in RAM, ensuring smooth performance for multitasking and everyday use. You can visit this link for the phone's specifications here: https://www.motorola.com/us/en/p/phones/moto-g/moto-g-power-2025/pmipmhi39mv?pn=PB640007US. -Mitch

  Answered 1 year ago by Motorola Customer Care

  
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Q: QuestionIs the Display LCD or OLED ?

Asked 3 months ago by Lex.

• A:Answer Hi Lex, Thank you for your inquiry. The Moto G Power 2025 phone features an LCD display with a 120Hz refresh rate. It is not an OLED screen. You can visit the link for the phone specifications here: https://www.motorola.com/us/en/p/phones/moto-g/moto-g-power-2025/pmipmhi39mv?srsltid=AfmBOoquGPAK8xFvjR5IHOOri68f-UcBiHBeKZPhAmrHDBQoQUqkdzmz&pn=PB640002US. -Mitch

  Answered 3 months ago by Motorola Customer Care

  
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Q: Questiondoes this phone have wi fi calling compatability

Asked 3 months ago by Jrsars.

• A:Answer Hi Jrsars, We appreciate your interest in our product. Yes, the device has been designed to support wifi calling. However, this is a carrier-specific feature. We suggest contacting your carrier to check if the phone will work with wifi calling, or you can look at our carrier compatibility list here: https://en-us.support.motorola.com/app/answers/detail/a_id/187409/~/carrier-compatibility---moto-g-power---2025 to see the full list of carriers that support wifi calling on the Moto G Power 2025 phone. -Mitch

  Answered 3 months ago by Motorola Customer Care

  
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Q: QuestionAre there upgrades to operating system

Asked 4 months ago by Peter.

• A:Answer Thank you for your inquiry, Peter. The Moto G Power 2025 phone is planned to receive two major Android OS updates. It’s also scheduled to receive security updates for three years, helping keep the device protected and up to date. You can check this link for the Motorola security information here: https://en-us.support.motorola.com/app/software-security-update/g_id/7112. -Mitch

  Answered 4 months ago by Motorola Customer Care

  
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Q: QuestionDoes Moto G power 2025 have call control options? For like spam callers and unknown numbers?

Asked 7 months ago by Amy.

This question was asked about the related product: Motorola - moto g power 2025 128GB (Unlocked) - Leaf Green

• A:Answer That kind of thing is available through several different apps for any phone. You can download them and play with them from the Google Play store. I use AT&T, they offer something called Call Protect that you can customize for spam blockage

  Answered 6 months ago by RobertS

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Q: QuestionWhat era and type of antenna does this have, for our marginal rural cell signal? My several year old Motorola G7 Power is inadequate, newer Samsungs are far better - but I've had an otherwise bad history with Samsung phones.

Asked 8 months ago by Bidenfailed2.

• A:Answer I believe this phone would be an adequate substitute for anything that Samsung has. My girlfriend has a fairly comparable Samsung, and we seem to have equal signal reception. Maybe check some of the performance specs between the Samsung and the Motorola that might help answer your question. I know just moving up to Android 15 from Android 10 was a huge performance benefit.

  Answered 6 months ago by RobertSVerified Purchase

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Q: QuestionWhere is the fingerprint reader?

Asked 1 year ago by BkW.

This question was asked about the related product: Motorola - moto g power 2025 128GB (Unlocked) - Leaf Green

• A:Answer The fingerprint reader is the same as the power button, only use a softer touch.

  Answered 1 year ago by AnonymousVerified Purchase

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Q: QuestionWill it support tap and pay?

Asked 1 year ago by D.

This question was asked about the related product: Motorola - moto g power 2025 128GB (Unlocked) - Leaf Green

• A:Answer Hi D, Thank you for your inquiry and interest in our product. Yes, The Moto G Power 2025 phone does support NFC, allowing you to use tap-and-pay services like Google Pay for contactless payments. You can check the link for the phone specifications here: https://www.motorola.com/us/en/p/phones/moto-g/moto-g-power-2025/pmipmhi39mv?pn=PB640007US. -Mitch

  Answered 1 year ago by Motorola Customer Care

  
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Q: QuestionI have a moto g power 5g 2023 what wireless pad charger can I use

Asked 20 hours ago by cj.

This question was asked about the related product: Motorola - moto g power 2025 128GB (Unlocked) - Leaf Green

Q: QuestionCan this phone be used as a hot spot?

Asked 2 weeks ago by HotspotCapabiliyu.

This question was asked about the related product: Motorola - moto g power 2025 128GB (Unlocked) - Leaf Green

• A:Answer Hi HotspotCapabiliyu, Thank you for your inquiry. Yes, the Moto G Power 2025 phone can be used as a mobile hotspot to share your internet connection. You can find step-by-step instructions and additional details at this link: https://help.motorola.com/hc/3592/16/na/en-us/index.html?t=CGjcb1208161452&utm_source=help-motorola-com&utm_medium=forum-social&utm_campaign=device-help. -Mitch

  Answered 2 weeks ago by Motorola Customer Care

  
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Q: QuestionWhy are there two price options, $278 .99 and 178.99. Are they both unlocked?

Asked 2 months ago by Rick.

• A:Answer Ones an open box price and the other is new unopened box price.

  Answered 1 month ago by DavidAVerified Purchase

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Q: QuestionCan I use the MOTOROLA G Power in Manila, Philippines, using Globe SIMS?

Asked 2 months ago by Docdan.

• A:Answer Yes is unlocked and perfect, we used india sim card for my in law and it worked fine.

  Answered 1 month ago by VijayVerified Purchase

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Q: QuestionWill this phone support SafeLink wireless

Asked 2 months ago by Moto.

• A:Answer Yes

  Answered 1 month ago by DavidAVerified Purchase

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Q: QuestionIn the device specifications on this best buy app, it shows that the device's ram is 24gb. Is it true?

Asked 3 months ago by Rabbit.

This question was asked about the related product: Motorola - moto g power 2025 128GB (Unlocked) - Leaf Green

• A:Answer I forget exactly what it was. I believe 8GB with a RAM booster that makes it feel like 24GB. It is in the description on the web site and give you more details. The devise is very responsive and works as good as any other phone on the market. The price point is great for what you got in my opinion. It works great for the way I use my phone.

  Answered 2 months ago by Robert116Verified Purchase

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Q: QuestionIs this phone compatible with Cox Mobile?

Asked 3 months ago by AntB77.

• A:Answer Yes it js

  Answered 3 months ago by TravisG

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