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  • Questionis it compatible with tello

    Asked by Anonymous.

    • Answer Thank you for your interest in our product. The Moto G Power 2025 phone is compatible with T-Mobile’s network. Since Tello operates on T-Mobile’s network, your phone should work with Tello. We recommend contacting Tello directly to confirm full compatibility and ensure all features, such as calls, texts, and data, will work properly. You can check this link to see all of this phone's compatible carriers: https://www.motorola.com/us/carrier-compatibility. -Mitch

      Answered by Motorola Customer Care

  • QuestionI would like to know this phone show me with dual sim card slot, Is it could put two nano sim the same sim card slot? And other questions is mine sim card come from china carrier with roaming service not us carrier sim card , available to work

    Asked by Francis.

    • Answer Hi Francis, Thank you for your inquiry. Moto G Power 2025 phone supports Dual SIM functionality with 1 physical Nano SIM and 1 eSIM. It does not have two physical Nano SIM slots, so you cannot insert two physical SIM cards into the same slot. Regarding your SIM card from a Chinese carrier, our phones are designed to work with compatible carriers in your region. While the phone should support international roaming, we cannot guarantee that all features will work with a SIM from another country. We also recommend checking with your mobile service provider to confirm compatibility. Please note that Motorola phones are only covered under warranty in the country/region where they are intended for sale. You can check the link for the phone specifications here: https://www.motorola.com/us/en/p/phones/moto-g/moto-g-power-2025/pmipmhi39mv?pn=PB640006US. -Mitch

      Answered by Motorola Customer Care

  • QuestionWhat is the battery capacity and does it comes with Google pay

    Asked by Edmonton.

    • Answer Hi Edmonton, Thank you for your inquiry and interest in our product. The Moto G Power 2025 phone features a 5000mAh battery for long-lasting use. It also supports NFC, so you can use services like Google Pay for contactless payments. You can check the link for the phone specifications here: https://www.motorola.com/us/en/p/phones/moto-g/moto-g-power-2025/pmipmhi39mv?pn=PB640007US. -Mitch

      Answered by Motorola Customer Care

  • QuestionDoes it have magnetic charging

    Asked by MarkT.

    • Answer Hi MarkT, the Motorola Moto G Power 2025 doesn’t support magnetic charging, but it does support 15W wireless charging, so you can easily power it up using any compatible Qi wireless pad. Glad to hear you're exploring the features of our Motorola phones. Feel free to reach out if you have any other questions. - Mike

      Answered by Motorola Customer Care

  • QuestionIs this phone compatible with Metro by T-Mobile?

    Asked by Gracey.

    • Answer Hi Gracey, Thank you for expressing an interest in our product. Yes, the Moto G Power 2025 phone is compatible with Metro by T-Mobile. You can check this link to see all compatible carriers here: https://www.motorola.com/us/carrier-compatibility. -Mitch

      Answered by Motorola Customer Care

  • QuestionIs this phone compatible with TDS as a carrier?

    Asked by Anonymous.

    • Answer Go to Motorola.com and you can check compatibility on any of their phones with any carrier, or talk to a company representative in a chat thread. That should answer your question.

      Answered by RobertS

  • QuestionDoes it connect to hearing aids?? L

    Asked by Anonymous.

    • Answer Yes it does. I have the signia app on my Moto G Power 2025 and it connects to the hearing aids fine so I can control them

      Answered by ScottB

  • QuestionWill it cast to tv.

    Asked by Anonymous.

    • Answer Yes it will

      Answered by Anonymous

  • QuestionThis phone works in SouthAmerica Countries ??

    Asked by Negrita.

    • Answer Hi Negrita, We appreciate your expressing your interest in our product. Our phones should work in countries where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another, as Motorola phones are only under warranty in the country/region in which they are intended for sale. -Mitch

      Answered by Motorola Customer Care

  • Questionhow to get phone to ring for incoming calls

    Asked by nadine07.

    • Answer Hi Nadine07, thank you for your inquiry. We understand how important it is for your phone to ring for incoming calls. We recommend using our Guided Assistant to walk you through how to set ringtones for your phone: https://help.motorola.com/hc/3592/15/na/en-us/index.html?t=CGd0e469&utm_source=help-motorola-com&utm_medium=forum-social&utm_campaign=device-help. If you have any questions or need further assistance, please contact us at [email protected]. -Kylee

      Answered by Motorola Customer Care

  • QuestionCan a sd card be used along with the phone storage. ?

    Asked by Democratsarebraindead.

    • Answer Hi Democratsarebraindead, thank you for your inquiry. Yes, you can use an SD card with the Moto G Power 2025 to expand your storage. The phone supports microSD cards, which let you store photos, videos, music, and other files alongside the internal storage. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en. -Kylee

      Answered by Motorola Customer Care

  • Questiondoes it have and SD card slot

    Asked by Trumpisyourpresident.

    • Answer Yes

      Answered by RobertS

  • QuestionDoes it have 24 GB ram?

    Asked by Diego.

    • Answer Hi Diego, thank you for reaching out to us. Your Moto G Power 2025 has 8GB of physical RAM and expandable RAM via RAM Boost, using up to 16 GB of internal storage as virtual memory effectively giving you up to 24 GB of RAM in total. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en -Carlos

      Answered by Motorola Customer Care

  • Questiondoes motorla power g 2025 work with motorola stylus?

    Asked by Gork.

    • Answer Hi Gork, Thank you for your question! The Moto Power G 2025 phone does not support the use of the Stylus. The Stylus is compatible only with select Motorola models that have built-in stylus functionality. You can check the link for the phone specifications here: https://www.motorola.com/us/en/p/phones/moto-g/moto-g-power-2025/pmipmhi39mv?pn=PB640007US. -Mitch

      Answered by Motorola Customer Care

  • QuestionAdditional storage capacity

    Asked by Ken.

    • Answer Hi Ken, The Moto G Power 2025 phone comes with 128GB of built-in internal storage, providing plenty of space for your apps, photos, and media. If you need additional storage, the phone also supports a microSD card expansion of up to 1TB giving you the flexibility to store even more. You can check this link for the phone's specifications here: https://www.motorola.com/us/en/p/phones/moto-g/moto-g-power-2025/pmipmhi39mv?pn=PB640006US. -Mitch

      Answered by Motorola Customer Care

  • QuestionDoes this phone come with a charger?

    Asked by Anonymous.

    • Answer There was a cord but not a plug.

      Answered by neicy

  • QuestionCan a Tracfone phone card be used on this phone?

    Asked by Violin.

    • Answer You have to get a TracFone SIM card and activate the phone, You can check on the Motorola website and make sure they are compliant.

      Answered by RobertS

  • QuestionCan any phone card be used on this phone? Like a Mint Mobile phone card? Or a Total Wireless phone card?

    Asked by Violin.

    • Answer You're talking about phone cards for payment, or SIM cards to operate the phone? You can check on the Motorola website for compatibility for any carrier, and then make arrangements through them to get a SIM card and activate the phone

      Answered by RobertS

  • QuestionBest buys website lists this as an OLED display type which is wrong. manufacturer webpage lists it as LCD.https://www.motorola.com/us/en/p/phones/moto-g/moto-g-power-2025/pmipmhi39mv?pn=PB640007US&tab=techspecs

    Asked by tree.

    • Answer Hi Tree, Thank you for bringing this to our attention, and we apologize for the confusion regarding the display type. We understand how important accurate product information is when making a purchase decision, and we're sorry for any inconvenience this discrepancy on the Best Buy website may have caused. We'll forward this to the proper people to have this information corrected. -Mitch

      Answered by Motorola Customer Care

  • QuestionHow much RAM [email protected]

    Asked by Anonymous.

    • Answer Thank you for expressing an interest in our product. The Moto G Power 2025 phone comes with 8GB of RAM. You can check this link for the phone's specification here: https://www.motorola.com/us/en/p/phones/moto-g/moto-g-power-2025/pmipmhi39mv?pn=PB640006US. -Mitch

      Answered by Motorola Customer Care