Questions & Answers

Q: QuestionHow much RAM [email protected]

Asked 1 year ago by Anonymous.

• A:Answer Thank you for expressing an interest in our product. The Moto G Power 2025 phone comes with 8GB of RAM. You can check this link for the phone's specification here: https://www.motorola.com/us/en/p/phones/moto-g/moto-g-power-2025/pmipmhi39mv?pn=PB640006US. -Mitch

  Answered 1 year ago by Motorola Customer Care

  
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Q: QuestionCan anyone confirm if this works on Verizon? Yes I know it says unlocked but there are Amazon reviews stating the ones they sell don't work on Verizon.

Asked 1 year ago by Anonymous.

• A:Answer We appreciate your interest in our product. Yes, the Moto G Power 2025 Unlocked phone will work with the Verizon network. You can check this link for the carrier compatibility and phone specifications here: https://www.motorola.com/us/en/p/phones/moto-g/moto-g-power-2025/pmipmhi39mv?pn=PB640006US. -Mitch

  Answered 1 year ago by Motorola Customer Care

  
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Q: QuestionnullI note a 2.4 gigahertz processer speed. Is this considered slow? I see the base model Galaxy has 2.5 and complaints are that it's a slow phone. Customers please chime in.

Asked 1 year ago by MS.

• A:Answer Hi MS, Processor speed (GHz) is just one factor that influences overall performance, but it doesn’t tell the whole story. The efficiency of the chipset, RAM, software optimization, and battery management all play a crucial role in how fast and smooth a device runs. While a 2.4GHz processor speed may seem slightly lower than 2.5GHz on paper, real-world performance depends more on how the hardware and software work together. Motorola devices are designed to provide a seamless experience by optimizing these elements for efficiency and reliability. Should there be any further inquiries, please do not hesitate to email [email protected]. We'll be glad to help. -Mitch

  Answered 1 year ago by Motorola Customer Care

  
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Q: QuestionCould I get the protective case and screen protection when buying this phone?

Asked 1 year ago by Harold.

• A:Answer If you buy it. I was nice to Geek Squad and got it. Best Buy was the best insurance and customer service.

  Answered 1 year ago by CLA2Home

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Q: QuestionI'm with Consumer Cellular. Can an employee set up this unlocked cell phone for a purchaer?

Asked 1 year ago by Mac36.

This question was asked about the related product: Motorola - moto g power 2025 128GB (Unlocked) - Slate Gray

• A:Answer Hi Mac36, Thank you for your inquiry. We recommend checking directly with Best Buy, as their team may be able to assist with setup. You may also contact Consumer Cellular for any specific activation steps needed for their service. -Mitch

  Answered 1 year ago by Motorola Customer Care

  
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Q: QuestionCan I order this phone to be delivered to me in Allen already set up. Also can I transfer my lively number and information to it by giving you the Lively number. I am very unhappy with my Lively phone smart phone 4. choose carrier not Lively

Asked 1 year ago by Anonymous.

This question was asked about the related product: Motorola - moto g power 2025 128GB (Unlocked) - Slate Gray

• A:Answer We appreciate your interest in our product. For purchasing and delivery options, we recommend checking with Best Buy, as they can provide details on availability and setup services. Regarding transferring your Lively number and data, you may need to work directly with your new carrier and Lively to ensure a smooth transition. -Mitch

  Answered 1 year ago by Motorola Customer Care

  
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Q: QuestionIs this phone compatible with Cricket Wireless?

Asked 11 months ago by Greg.

This question was asked about the related product: Motorola - moto g power 2025 128GB (Unlocked) - Slate Gray

• A:Answer Hi Greg, thank you for your inquiry. ​Yes, the Moto G Power 2025 is compatible with Cricket Wireless. As long as the device that you are buying from BestBuy is unlocked. -Carlos

  Answered 11 months ago by Motorola Customer Care

  
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Q: QuestionHi. How many updates will this get? Also, where is the fingerprint reader?

Asked 1 year ago by MontereyJoe.

• A:Answer Thank you for your inquiries, MontereyJoe. The Moto G Power 2025 phone will receive 1 Android OS upgrade and 3 years of security maintenance releases (SMRs) to keep your device secure and up to date. You can check the link for phone specifications here: https://www.motorola.com/us/en/p/phones/moto-g/moto-g-power-2025/pmipmhi39mv?pn=PB640007US. -Mitch

  Answered 1 year ago by Motorola Customer Care

  
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