Is there a way to buy more OS updates ? I love my Motoroal phones, still using my One Action, but with only one OS update and more and more security threats these days I'm thinking of switching to another brand that supports their phones longer. null

Question

Jace · Accepted Answer

I was all set to buy this phone until I found out that you don't support your phones beyond one year of OS updates and three years of security patches. That is a deal breaker for me, and it's frankly pretty unbelievable, especially compared to your competition. I get that you're trying to force your customers to upgrade to a new phone quicker, but what lousy marketing for your potential customers. Seeya.

Answered by Jace 2 months ago

Iowan · Answer

I concur that Motorola should provide for Android updates including security for each phone for at least 4 if not 5 full years.
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An obsolete phone after 12 mo is not worth the price.  Apps are also negatively impacted by not having an updated Android OS.

Motorola Customer Care · Answer

Thank you for your continued support of Motorola and for sharing your feedback, Jimbo. We’re glad to hear you’ve been enjoying your Moto One Action phone. Currently, Motorola offers a standard update policy which includes a set number of OS updates and security patches for each device. While we understand the importance of timely updates, we don’t offer an option to purchase additional updates beyond what is included in our standard policy. Your feedback is valuable, and we’ll make sure to pass it along to our team. -Mitch

Answered by Motorola Customer Care 5 months ago

“Is there a way to buy more OS updates ? I love my Motoroal phones, still using my One Action, but with only one OS update and more and more security threats these days I'm thinking of switching to another brand that supports their phones longer.”

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