Black Friday is hereShop new DoorbustersShop now

Main Content

Questions & Answers

Your price for this item is $199.99
Clearance
The comparable value price is $399.99
Page Showing 1-20 of 68 questions
  • QuestionHow many Android OS and Security updates for this phone?

    Asked by Rick.

    • Answer Please, please Motorola/ Lenovo do not just give us one update to Android 15. That's seriously a slap in the face telling us basically that this phone is not worth holding on to longer than one year. It's such a disappointment to hear this. I would have bought this phone in a split second if you all would simply have a coherent update policy of perhaps 3 years. I don't know why you don't hear your customers complaints and concerns. Like I said, otherwise I would have snapped this up in a split second instead. Now I will be purchasing something. Perhaps a 8A that will at least give me updates. Shame on you, Motorola.

      Answered by AdamB

  • QuestionDoes this version work with T-Mobile? T-Mobile sells the lower grade version 128 GB version but does not list this particular phone. Below is a screenshot from the local best buy

    Asked by Marigold.

    • Answer Hello, Marigold! Thank you for reaching out. According to our phone's specifications page at https://www.motorola.com/us/smartphones-moto-g-stylus-5g-gen-4/p?skuId=1099, the Motorola Moto G Stylus 5G 2024 is compatible with T-Mobile. -Elle

      Answered by Motorola Customer Care

  • QuestionDoes this phone come with the minimum plastic case protector like the one included with the Moto One Action?

    Asked by RAM.

    • Answer Thank you for reaching out, RAM. The Moto G Stylus 5G 2024 does not come with a plastic case protector included in the box. However, we recommend getting a protective case to help keep your device safe. Should there be any further inquiries, please do not hesitate to email [email protected]. We'll be glad to help. -Mitch

      Answered by Motorola Customer Care

  • QuestionIs there a way to buy more OS updates ? I love my Motoroal phones, still using my One Action, but with only one OS update and more and more security threats these days I'm thinking of switching to another brand that supports their phones longer.

    Asked by Jimbo.

    • Answer I was all set to buy this phone until I found out that you don't support your phones beyond one year of OS updates and three years of security patches. That is a deal breaker for me, and it's frankly pretty unbelievable, especially compared to your competition. I get that you're trying to force your customers to upgrade to a new phone quicker, but what lousy marketing for your potential customers. Seeya.

      Answered by Jace

  • QuestionDoes it have wireless Android Auto?

    Asked by BDN.

    • Answer Hi BDN, Thank you for your inquiry and interest in our product. Yes, the Moto G Stylus 5G 2024 phone supports wireless Android Auto. This feature allows you to connect your phone to your car's infotainment system without the need for a USB cable, providing a seamless and convenient experience. -Mitch

      Answered by Motorola Customer Care

  • QuestionDoes it support Google wallet?

    Asked by JS1828.

    • Answer Hi JS1828, Thank you for your inquiry and for expressing an interest in our product. Yes, the Moto G Stylus 5G 2024 phone supports Google Wallet. You can visit the link for the phone specifications here: https://www.motorola.com/us/smartphones-moto-g-stylus-5g-gen-4/p?skuId=1105. -Mitch

      Answered by Motorola Customer Care

  • QuestionIs the ram expandable to from 8 to 16? How much and how to do that?

    Asked by Sherry.

    • Answer Thank you for your question about the Moto G Stylus 5G 2024 phone, Sherry. The device comes with 8GB of RAM. While it does not support physical expansion to 16GB, it features a virtual RAM option that can effectively enhance performance by using available internal storage. This allows the device to optimize multitasking and app performance.To utilize this feature, simply ensure you have sufficient free storage on your device. The system will automatically manage the allocation of virtual RAM as needed, so there's nothing specific you need to do. You can check this link for the phone's specifications here: https://www.motorola.com/us/smartphones-moto-g-stylus-5g-gen-4/p?skuId=1105. -Mitch

      Answered by Motorola Customer Care

  • QuestionWhy is it cheaper by $100 to activate now, instead of activate later?

    Asked by DaveV.

    • Answer Kickbacks. The carrier has an arrangement with the phone manufacturer. Money is to be made if they can lock you down to a carrier- for a price at the consumer's expense.

      Answered by Missy

  • QuestionSince the phone in Unlocked univerally, is it working perfectly in Egypt and is the Manufacturer's Warranty valid there as well?

    Asked by Ahmed.

    • Answer Hi Ahmed, Thank you for expressing your interest in our product. Yes, Our phones should work in Egypt where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only under warranty in the country/region in which they are intended for sale. -Mitch

      Answered by Motorola Customer Care

  • Questionis it compatible with Samsung watch.

    Asked by jamal.

    • Answer Thank you for your inquiry, Jamal. The Moto G Stylus 5G 2024 phone is compatible with most Bluetooth-enabled devices, including Samsung smartwatches. However, it's always best to confirm compatibility with specific models, as some features may vary depending on the version of the Samsung Watch and its software. -Mitch

      Answered by Motorola Customer Care

  • QuestionDoes this phone support wireless charging?

    Asked by Joel.

    • Answer Yes it does, mine did.

      Answered by alma

  • QuestionDoes this work with Qlink

    Asked by Renea66.

    • Answer Thank you for expressing your interest in our product, Renea66. If you look at our carrier compatibility list here: https://www.motorola.com/us/carrier-compatibility, the Moto G Stylus 5G 2024 Unlocked phone should work with other MVNOs on the T-Mobile network. We suggest contacting Qlink Wireless to confirm and for further details. -Mitch

      Answered by Motorola Customer Care

  • QuestionWhat are the video recording fps (frames per second) rates for it's cameras?

    Asked by Cas.

    • Answer Hi Cas, Thank you for your inquiry and for expressing an interest in our product. Moto G Stylus 5G (2024), the video recording frame rates (fps) are as follows: Front Camera: Full HD (FHD) at 60 fps or 30 fps, Rear Main Camera: Full HD (FHD) at 60 fps or 30 fps, Slow Motion: Full HD (FHD) at 120 fps, HD at 240 fps, and Rear Ultra-wide/Macro Camera: Full HD (FHD) at 60 fps or 30 fps. You can visit the link for the phone specifications here: https://www.motorola.com/us/smartphones-moto-g-stylus-5g-gen-4/p?skuId=1105. -Mitch

      Answered by Motorola Customer Care

  • QuestionDoes this phone have a slot for an SD card

    Asked by Samantha.

    • Answer Hi Samantha, Thank you for your inquiry and interest in our product. Yes, the Moto G Stylus 5G 2024 phone has expandable storage up to 2TB microSD card. You can check this link for the phone's specification here: https://www.motorola.com/us/smartphones-moto-g-stylus-5g-gen-4/p?skuId=1099. -Mitch

      Answered by Motorola Customer Care

  • QuestionDo this phone comes with a email account

    Asked by CellPh.

    • Answer No, I logged into my existing email account

      Answered by LeonardF

  • QuestionDoes this phone support Qi wireless charging ? Or what kind of wireless charger does it support ? Thank you

    Asked by Mike.

    • Answer Hi Mike, Yes! The device support Qi 15W wireless charging. You may refer to this link to know more details: https://www.motorola.com/us/en/p/phones/moto-g/g-stylus-5g-gen-4/pmipmgr37mo?srsltid=AfmBOop7MG_JsjQkpI507qg6woUfLFlMRkVx7c5rjjcjNBdWfwncwHO9&pn=PB1M0007US&tab=techspecs -Jess

      Answered by Motorola Customer Care

  • Questionwhat accessories go with this? Motorola Moto g stylus 5g caramel latte

    Asked by kukay.

    • Answer Screen Protector, Phone Case, and Wireless Charger in a must.

      Answered by Sammy

  • QuestionIf I buy this phone, can I use it in Argentina?

    Asked by Alejomen2002.

    • Answer Hi ALEX, Thank you for your inquiry. Our phones should work in Argentina, though we cannot guarantee that all features will be fully supported. We recommend checking with your mobile service provider to confirm that your SIM card will operate correctly with the device. Please note that Motorola phones are only covered under warranty in the country or region where they are intended for sale, so we do not recommend purchasing a phone in one region for ongoing use in another. -Mitch

      Answered by Motorola Customer Care

  • QuestionWould this phone be compatible for use with PagePlus Cellular?

    Asked by Steph.

    • Answer Hi Steph, Thank you for your inquiry. The Moto G Stylus 5G 2024 Unlocked phone is compatible with other MVNOs that use Verizon’s network, and Page Plus Cellular operates on that same network. You can check the link to see all compatible carriers here: https://en-us.support.motorola.com/app/answers/detail/a_id/181503/~/carrier-compatibility-%7C-moto-g-stylus-5g---2024. -Mitch

      Answered by Motorola Customer Care

  • QuestionCan I use this phone with a prepaid plan from verizon?

    Asked by meg.

    • Answer Yes

      Answered by Robert