“Why cant i get my phone to charge? It stays on 1%. I cannot get it to go any further. Moto 5g stylus 2024 unlocked”

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• something wrong with your charger or outlet. Never had such an issue

  Answered by Anonymous 8 months ago

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• Hi Jsc, We're sorry to hear you're having trouble charging your phone. We'd like to help. Please check this link for the recommended troubleshooting steps here: https://motorola-global-portal.custhelp.com/app/mcp/troubleshooter_page/g_id/5059 then select Next > Battery / Charging > My phone will not charge. Let us know if this helps by sending us an email at [email protected]. -Mitch

  Answered by Motorola Customer Care 8 months ago

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