“Hi. Does the G5s work with Virgin Mobile? I have read conflicting things. Thanks”
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The Moto G5s-Plus is available "unlocked" for every major carrier in the US. I purchased mine at BestBuy during the 2017 Christmas season while it was on sale for $229 for the 32 gb version. Being a Virgin Mobile customer for many years I wanted to have the latest Android phone. My previous phone was the Moto G 3rd.gen. It was a decent phone but its lack of memory and inability to upgrade to the latest version of Android had me constantly deleting cache and apps to avoid slowing down. I was told by Virgin Mobile and Motorola in September 2017 that this "unlocked" G5s-Plus model # XT1806 could be activated replacing my existing Moto G 3rd.gen. After purchasing in December, I sent an email to Virgin Mobile to get specific activation instructions. I was told that doing so was not possible and had been given wrong advice by their customer representatives. Calling Virgin Mobile I was given the same answer. Not giving up I called a Sprint Corporate store. This was not a local retailer like in the Mall. You have to go to a corporate location. On the phone I was told that possibly they could help. When I went to the Sprint Corporate store, after just a few minutes, they were able to activate my new phone with a new sim card that they have. My troubles were now over and I had a great new up to date Android phone on the Virgin Mobile network. So far so good. This is a big step up from my previous phone.
Sorry, there was a problem. Please try again later.Hi EEast, thanks for your interest. Yes, the G5s Plus has been tested and carrier-certified to work with Virgin Mobile. You may check here: https://www.motorola.com/us/carrier-compatibility. Hope this helps -Erwin
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