Customers admire the Moto G5S Plus for its budget-friendly price point, superb camera quality, and long battery life. They appreciate the ease of use and reliable performance of the phone. While some customers wish for NFC capabilities and a louder speaker, the overall sentiment is positive.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Pros mentioned:
Camera
Rated 4 out of 5 stars
Far from a budget phone
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this as a phone to hold me off till the Pixel 2 XL comes out. Sold my Unlocked Samsung S8 for this and it's crazy but I like it more than the S8! It's not as fluid but it stutters a lot less and to me the front facing camera is much MUCH better. It doesn't have the nice 18.5x9 ration but it feels like the premium phones from 2 years ago. Either way, I don't think anyone will be disappointed with this phone.
I would recommend this to a friend
Rated 5 out of 5 stars
Best Phone Under $300.00
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This reviewer received promo considerations or sweepstakes entry for writing a review.
"Hands down" the best Android Smartphone under $300! Do the comparison!
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Hi Freedom,
Indeed, the phone has great features at its price. We appreciate you have one of our phones.
-Jess
Pros mentioned:
Price
Rated 5 out of 5 stars
Great mobile phone
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I buy a unlock mobile phone and its great! price are very affordable and employees are very approachable.
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Hi Vith,
Thanks for your feedback! The phone is indeed unlocked which is great so the phone can be used with different compatible carriers. We are always here to serve you.
-Jess
Pros mentioned:
Camera
Cons mentioned:
Nfc, Speaker
Rated 4 out of 5 stars
Great Premium-Mid Range Phone.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I brought this phone as a long time fan of Motorola phones (specifically the Moto G series). As a previous owner of the 1st Moto G, Moto G3, and Moto G4 Play, this phone delivered on my expectations. In this review, I'm going to go truly in detail about what I like and don't like this phone. Let's begin with why this phone is different from the standard edition of G5 Plus. The Moto G5s Plus is similar to the Moto G5 Plus with it's line up of software features. But their are some clear differences that separate the two phones hardware wise.
PROS: First of all, the camera experiences are vastly different. Where the G5 Plus had the one 2 MP with Dual Autofocus Pixels, this phone has dual 13 MP rear cameras allowing you to get more depth in your photos. Not to mention how the front camera is 8 MP (the same amount found on most phones around this price range or lower). Because this phone is a Moto G, you're getting a near stock android experience right of the box (sans Moto Actions and Moto Camera). The phone performs great. It's 32 GB of ROM lets's me download as much apps as I like while the octa core CPU lets them all coexist together without any lagging or shuddering. Another cool benefit of this phone is that is comes with Turbo Charging and it's own "turbo charger" that allows me to charge my phone to 100% within half an hour. While some may consider the use of a microUSB port over USB Type C a con, I consider it a pro. I get to keep my 6ft and 10ft cable a little while longer instead of having to pay for some new backup cables. The metal casing of the phone and the wet repellant coating gives the phone a nice premium feel to it that makes it very pleasing to hold. Which is great considering you're more than likely going to have this phone on you most of the time.One last benefit to this phone that I want to bring up that most reviewer haven't is the fact that Moto still has FM Radio available on the phone. In a world where data is king, it's nice to know that if communications are unavailable during a hurricane, I still have a way to stay informed about what's going on.
CONS: While I don't consider the charging point a con, I do consider the placement of the phone's speaker rather disappointing. With the Moto G4 before it having the speaker being front speaking, I find it odd that Motorola would opt to have the speaker placed at the bottom of the phone this time around. Luckily Moto decided to keep their 3.5mm headphone jack jack like they kept their microUSB port so I'm not stuck listening to audio at a weird angle. Witch leads me to my next point, the placement of the fingerprint scanner is at the bottom of the phone instead of the back of the phone. Moto could change what direction your audio is playing but not where you place your finger to unlock the phone? Why do thisi Motorola??? Finally, there's no NFC available on this phone which I agree with other reviewers as a strong valid con working against this device. The lack of NFC on this phone really brings you out of the premium feel that Moto created for the Moto G5s Plus. Reminding you that this phone is only the mid-ranger of Motorola and not the underdog flagship device it once was when Moto was rebranding itself back in 2013.
All in all, I still rated this phone 4/5 stars. Even with these cons, it doesn't outweigh all the pros that this phones delivers. If you're looking for a good phone that's under $300, I could not recommend this phone strongly enough!
BONUS: this phone uses nano SIM cards. If you're switching from the a phone that used Micro SIM cards (like the Moto G4 Play) then you'll need to contact your service provider to request a new one.
I would recommend this to a friend
Rated 2 out of 5 stars
Poor Quality - Lasted 3 months - Back to Samsung
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased the Moto G5S Plus in February and used a wallet case. In May it slipped from my hand and the screen shattered. I took it in and the repair would have been approximately $200 on a $235 device. I don't think so. I've had my Samsung Note for five years in the same style case and have dropped it a few times overs the years and not even a scratch. The Moto G5S Plus looks like a decent well built phone, but after a few weeks of use, much of it's performance was a dissappointment. It's a bit glitchy at times and photo quaity is poor. I was willing to accept those drawbacks because I liked the feel and for the price, the screen resolution was great. But overall, I am regretful and disappointed in the Moto G5S Plus and am replacing it with better quality device.
This review is from Motorola - Moto G5S Plus 4G LTE with 32GB Memory Cell Phone (Unlocked) - Blush Gold
No, I would not recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Hi MrsD, sorry you are disappointed. Lags and freezing are sometimes caused by running apps in the background, use your recent apps button to close apps you are no longer using. It is also a good practice to restart the device periodically (at least every 48 hours) to clear out buffers and memory that may lead to intermittent issues. Also, regarding your concern with the photo quality, are you taking those photos outdoor? What camera app are you using? Feel free to send us an email to [email protected] sharing more details. We are more than glad to assist. -Anne
Pros mentioned:
Battery life, Camera
Rated 5 out of 5 stars
Excellent phone for the price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Loving this phone! Cameras on this phone are nice. Front facing cam has a flash!! Nice. Screen size- phone functions are awesome.
The phone's battery life is great! This phone uses a nano sim. This unlocked phone has no bloatwares. 5 stars!
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Hi RAVKRI,
Thanks for your positive feedback! We are glad that you are enjoying this phone. We appreciate you have one of our products.
-Jess
Cons mentioned:
Nfc
Rated 4 out of 5 stars
Nice Phone, Meh Camera
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I've never been a flagship phone guy, I always look for the best value. When I read the specs on this phone I thought fantastic deal. Well, it mostly is for me. I love the 5.5 screen, very vibrant. Three GB of RAM seem enough. Everything works snappy, even with multiple apps open. I haven't noticed any heat while using or charging. It has a quality feel, especially coming from a G4 Play that I was really disappointed with. I was a little put off by the lens attached to the back, but a good case fixes that. The sound is good for a phone. Nougat 7.1 along with Moto Action really shine.
I am disappointed with the camera, I hope camera updates will fix this. I can't seem to take decent pics with it, the camera in my G4 worked better. I hope they add NFC in a future update as well. Not a deal breaker for me, but the overseas models have it. If those items are corrected, this phone would be worth the full retail of $280. I got it for the intro price of $230 & I'm happy.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love everything about this marvelous phone. It is well-built, has an excellent screen, takes fabulous pictures, and has outstanding battery life. The fingerprint sensor works very well. I could not be happier with this unit.
I bought the 32GB model, which is more than enough working memory, and supplemented it with a 128GB SD card for picture and music storage. I plan to buy a second phone for my wife.
A couple of tips: (1) When you buy accessories for the phone, such as a case, make sure it is for the G5S plus. Motorola has a confusing numbering system, so know that this is an entirely different phone from others that have similar numbering (e.g., G5, G5 plus, and G5S) and the accessories are not interchangeable. (2) Purchasing the phone from Best Buy has the advantage that it is not weighed down with a bunch of useless apps as it would be if you obtained the phone through your carrier or from Amazon.
I would recommend this to a friend
Pros mentioned:
Battery life, Camera
Rated 5 out of 5 stars
Great Phone.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It's fast, reliable and great performance. It's almost like having a tablet in your. The battery is great, easy to use and the ringer is loud that you can hear it from different bedroom. Camera takes great pictures that come crispy clear like it's 4K quality. The screen is nice bright.
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Hi true69bori,
Thanks for your feedback! We are pleased to read your positive review! We provide you the best phone which suit your style and needs on a phone. We appreciate you have one of our phones.
-Jess
Pros mentioned:
Battery life, Camera
Cons mentioned:
Speaker
Rated 3 out of 5 stars
It's okay.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Battery life has been pretty good. I have not had the problems with the camera like some reviewers. The camera is adequate. The 3GB RAM is plenty to keep things smooth. Fingerprint sensor is nice. The display dims a fair amount when viewed at an angle which is annoying. Bottom speaker is loud, but easily smothered. The bottom mic is sometimes covered with the hand holding phone. I did not like the stock launcher and changed to Nova launcher and like the phone much better with Nova launcher. Wish it had NFC. I think it's a little too expensive and $199 would be more appropriate price. Overall it's okay. Not great, but not bad.
I would recommend this to a friend
Pros mentioned:
Camera, Speed
Rated 5 out of 5 stars
Perfect!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This was my year to get a new phone. I've been walking around with my Note 4 for the past three years, and while it was a great phone, it was getting laggy and the battery was dying. I looked into the Note 8, the new iphones, the Pixel 2, and I just couldn't justify the money for phones that all had flaws. I wanted something fast without a lot of bloatware, a decent camera, and a nice design. This phone is perfect. It is so speedy. I love buying an unlocked phone with no brand bloatware or carrier bloatware. I have only had it one day, so I need to play with it more, but the camera seems great. It is lightweight. The screen is bright and the sound is clear. The touch ID and MOTO gestures make life easy. I am so happy with my choice.
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Hi andolakesgirl,
Thanks for your wonderful feedback! This phone is a stock android phone which makes it very accessible and easy to use. The phone runs with almost all google features. We appreciate you have on our phones.
-Jess
Pros mentioned:
Battery life, Price, Speed
Rated 5 out of 5 stars
Great value and great phone
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My wife uses only the basic functionality of a smartphone... email, text, a browser and a few news apps. I generally give her my old, 2-3 year old phone when I upgrade. She was using an old Galaxy S5 when it stopped working. She wanted the same phone, so I bought a new / old stock Galaxy S5. She broke it about 2 months later and as I tried to find another new / old stock phone that was a few years old, I decided to also check out some of the low priced new phones available. I found reviews recommending Moto G5S + and for 250 bucks it seemed like a no-brainer. I picked it up at BBY in about an hour, set it up for my wife and was really impressed. The phone is fast...much faster than a new / old stock Galaxy. It has every function my wife needs AND the battery lasts forever. The screen is nice, the phone is clear and it pulls in signal extremely well. It makes me wonder why people pay 3x for the latest flagship of any phone. Bottom line, this is a great phone, and a great price. You won't be disappointed.
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 5 out of 5 stars
The Best MId Range Phone Available
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Extremely surprised with this "Cheap" Phone. We are talking performance of $700-1000 phones in this affordable device. It's blazing fast and super smooth. Ona day to day use i had 0 hiccups (5 months now) and i don't see this phone slowing down at all. The power sipping processor combines with a decent battery size,has amazing stamina. You won't need to charge it during the day no matter how much you abuse this phone. It can easily last you 2 day with moderate use.
Speakers are very loud and clear. Display is above average. Quality and design are excellent. Cell Signal Strength (which we all need to use a phone primarily :)) is typical Motorola - beats most of the phones - excellent reception.
Now, what are the shortcomings (shaving $500+) compared to the mentioned "flagships" like Samsung Galaxy, iPhones, etc. It's the camera. In most cases you gonna love the pics , but in low light or catching something in motion it's not gonna make you happy. It's not a bad camera by any means, but it's in a different league - sub-division.
Some graphic intense games (not that many available on android anyway) may drop some frames, but nothing to be frustrated with.
Software and user experience are amazing. Motorola made sure not to mess with Android at all. It's one of the best optimized phones you can find. Almost clean stock Android. A few features added are the ones you will never wanna lose: twist to open Camera app, chop-chop for Flashlight and the very best notification system - very first and only on a Moto Phone "Active Display". While the phjone is locked w screen off, you get to chose what notifications pop and you can interact with them right away. Because of this features, it's hard to move onto any other phone.
I would recommend this to a friend
Pros mentioned:
Price
Rated 5 out of 5 stars
Love the Moto G series
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my 4th Moto G phone I've purchased, and I love that they are at a price point that you can replace them when needed instead of feeling like you have to deal with a phone that isn't working anymore. Getting stuck with a broken $600 phone isn't ideal, so if you hate having your phones die after a year and not having an option of replacing it, I'd highly recommend this.
This feels like a solid phone, don't feel dated.
I would recommend this to a friend
Pros mentioned:
Battery life, Speed
Rated 5 out of 5 stars
Excellent phone for the money
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This phone is fast, has a decent camera, plenty of storage, and good battery life. It's easily comparable to a flagship phone made 1 or 2 years ago, but it is 1/3 the price. With Android 7.1 it's up-to-date. The screen is very nice. Highly recommend buying one of these instead of a more expensive phone.
I would recommend this to a friend
Pros mentioned:
Camera, Speed
Rated 4 out of 5 stars
Good phone with some hiccups
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've came from a moto G2 Wich was slow and really laggy. As a medium user, when I got my moto g5s plus i downloaded some social media and I found that this phone has some lags when using Snapchat and huji. Apart from that I didn't have any problem with the phone: it's fast, smooth and the camera does pretty good .
This review is from Motorola - Moto G5S Plus 4G LTE with 32GB Memory Cell Phone (Unlocked) - Blush Gold
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Hi Clair, thanks for giving your feedback and having one of our phones. Let me help you. Lags and freezing are sometimes caused by running apps in the background, use your recent apps button to close apps you are no longer using. It is also a good practice to restart the device periodically (at least every 48 hours) to clear out buffers and memory that may lead to intermittent issues. Feel free to send us an email to [email protected] sharing more details. We are more than glad to assist. -Anne
Pros mentioned:
Price
Rated 5 out of 5 stars
EXCELLENT!!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have always owned premium "FLAGSHIP" phones. I bought this for my sister in-law in the Philippines. I messed around with it for a couple of weeks before sending it to her. I think I am finished spending nearly $1000 dollars every couple of years when I can spend $200 and get a phone that has comparable performance!!!
This review is from Motorola - Moto G5S Plus 4G LTE with 32GB Memory Cell Phone (Unlocked) - Blush Gold
I would recommend this to a friend
Pros mentioned:
Battery life, Speed
Rated 5 out of 5 stars
Great phone, nice features, fantastic price.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Battery lasts me days between charging, works on all networks. Faster by far than my HTC M8 and faster, more friendly than my wife's Galaxy. Everyone was pushing newest Samsung, Pixel, I Phone......seriously don't understand why anyone would want to pay 3, 4 times the price or get locked in to a contract.
I would recommend this to a friend
Pros mentioned:
Price, Unlocked
Rated 5 out of 5 stars
Awesome Phone!!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this phone because my Note 4 turned into a brick. The Moto G5S+ is completely unlocked for use on any network, it has is ultra fast, a large screen, and has great features comparable to all the big name phones. What it doesn't have is the huge price tag @ $230 you won't find a better phone!!!
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Hi DennisOD,
Thanks for your feedback! The phone is indeed a great phone at its price. We appreciate you have one of our phones.
-Jess
Pros mentioned:
Camera
Rated 5 out of 5 stars
Great price and options I like
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought the Moto G5 for my wife and when I saw that the G5s was newer I thought I would give that one a try - little bigger and some camera features different from her G5, 7.1 Android instead of a 7 - but really there is not a lot of difference. The extra size is nice and the flash selfie is nice to have too. I really like that I can extend the SD card into the phone to add to the hard drive or the traditional setup to add the SD as a portable card (music, photos, video). The extended version makes my hard drive move from a 32 GB to over 90 GB when using a 64GB card. It needs to be a fast card or it will slow down the phone's drive. I'm adding a SD Extreme Plus 64GB U3 UHS-I V30 A1. It was $25 on line for Black Friday. Will see how well this works and report back later. G5s 32GB was 235ish and the 64 GB card was 25 so a good phone with a large drive for less than $270. It was a good deal.