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Page Showing 1-20 of 77 questions
  • QuestionDoes the RAZR+ work on Verizon's 5G network? Because the RAZR 5G didn't support Verizon's 5G network.

    Asked by The2ndflood.

    • Answer Yes, unlocked. I have an unlocked magenta version and it's been working just fine. I swapped in the sim from my unlocked Z Flip 4 and the network recognized it right away.

      Answered by Anonymous

  • QuestionCan you do WiFi calling? My Moto Razr 2020 does not have that setting. I have a vacation home with internet and no cell service

    Asked by CCHCIO.

    • Answer AT&T disables Wi-Fi calling on this phone. They say it's not compatible.

      Answered by Anonymous

  • Questionwhen phone is closed, can you answer. make a phone call or use the talk feature to do so?

    Asked by lighthsecats.

    • Answer Thank you for posting this and letting us know that you're interested in one of our Motorola devices. You are right, you have the option to answer/make phone call even if the phone is closed . To know more about the features and specifications of the device, you may try to check the link provided below https://www.motorola.com/us/smartphones-razr-gen-3/p?skuId=983&ds_rl=1276264&gclid=Cj0KCQiAr8eqBhD3ARIsAIe-buP2xytVWMqUkAKjaEulIrulbPtVfX4jAKtZJLrf0KgPLnbg8COooR0aArDEEALw_wcB&gclsrc=aw.ds let us know if you have more concerns. -Ythan

      Answered by Motorola Customer Care

  • QuestionWill this phone work with MINT Mobile?

    Asked by Crombie.

    • Answer Yes it does - I actually have MINT mobile myself. You're not able to activate it with eSIM through MINT, which is a MINT limitation, not a limitation of the phone, so I had to order a physical SIM. So, if you're thinking about buying the phone and getting MINT, order your SIM from them now so you have it when you receive the phone :)

      Answered by Zack

  • QuestionHave a Motorola razor 2023 with 256k less than one year and notice a scratch about an inch long forming where the screen bends for the hinge. Will this get worse and do I have to purchase a new phone? Will it happen on new one? Not dropped nor abused.

    Asked by Jesmoto.

    • Answer This will get worse. It's unlikely that it's the screen, but instead the (manufacturer replaceable) screen protector. DO NOT ATTEMPT TO REMOVE THE PROTECTOR YOURSELF Sending it in for replacement is ~ $150. I like to do my own service generally having replaced screens on most of the phones that I've owned, but I would personally not attempt this one.

      Answered by JameyM

  • QuestionWill this phone unlock for service from at&t

    Asked by Anonymous.

    • Answer Yes no issues putting my AT&T sim in and getting all my normal features

      Answered by RogerFeinstein

  • QuestionIs there a slot for an sd card?

    Asked by Stephy.

    • Answer Hi Stephy, Thank you for your inquiry and interest in our product. The Moto Razr Plus 2023 phone does not have an SD card slot. You can check this link for the phone's specifications here: https://www.motorola.com/us/smartphones-razr-plus/p?skuId=918. -Mitch

      Answered by Motorola Customer Care

  • QuestionCan I use it in Europe and European sim cards like i.e. O2?

    Asked by Tini.

    • Answer Hi Tini, Thank you for your interest in our product! Yes, our phones should work in countries where you may be traveling, including Europe, though we cannot guarantee that all features will be supported. We recommend checking with your mobile service provider (such as O2) to confirm whether your SIM is expected to operate properly with the device. Please also note that we don’t recommend purchasing a phone in one region for ongoing use in another, as Motorola phones are only covered under warranty in the country or region where they are originally intended for sale. -Mitch

      Answered by Motorola Customer Care

  • QuestionHow waterproof is the razr?

    Asked by Rey.

    • Answer Hi Rey, Thank you for your inquiry. The Moto Razr 2023 phone is provided with an IP52 rating water protection and has advanced nano-coating technology that creates a water-repellent barrier to help protect against moderate exposure to water such as accidental spills, splashes, or light rain. Motorola phone is not designed to be submersed in water, or exposed to pressurized water, or other liquids. Not waterproof. You can check the link for the phone's specifications here: https://www.motorola.com/us/smartphones-razr-plus/p?skuId=918. -Mitch

      Answered by Motorola Customer Care

  • QuestionDoes this mobile works with Indian sim in India

    Asked by sud.

    • Answer Hi Sud, We appreciate you expressing your interest in our product. Yes, Our phones should work in India where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only under warranty in the country/region in which they are intended for sale. -Mitch

      Answered by Motorola Customer Care

  • QuestionDoes this phone work on Xfinity?

    Asked by 120project.

    • Answer Hi 120project, We appreciate your interest in our product. No, the Moto Razr Plus 2023 Unlocked phone does not work with Xfinity. However, this phone works with other major carriers in the US. You can check this link to see all of this phone's compatible carriers: https://www.motorola.com/us/carrier-compatibility. -Mitch

      Answered by Motorola Customer Care

  • Questionwill be deploying soon to Europe. Will Motorola - razr+ 2023 256GB (Unlocked) - work there using a local carrier sim? Thanks

    Asked by USAF23.

    • Answer Good day, USAF23. Thank you for posting your question. The phone should continue to function wherever you are in the world. However, depending on the service provider in a certain area, some functionalities might not work. Therefore, we strongly advise first confirming with the carrier if they support the same bands as the phone. Should there be any further inquiries, please do not hesitate to email [email protected]. We'll be glad to help. -Belle

      Answered by Motorola Customer Care

  • QuestionWould this phone work with mexican carrier line? Thanks,

    Asked by JULS.

    • Answer it works well in south america

      Answered by JuanRengifo

  • Questionis this a andoid phone

    Asked by Anonymous.

    • Answer Yes, Apple has not entered the flip phone market.

      Answered by Anonymous

  • QuestionWill this phone work with cricket wireless carrier?

    Asked by Anonymous.

    • Answer Yes it will, it is also hotspot compatible. If you want to be extra sure or see for yourself you (or Best Buy employee) can check the device’s IMEI at Cricket’s byod checker online

      Answered by Anonymous

  • QuestionHello, I have a crack on the screen curve of my Motorola Razr+ 2023. The phone did not fall. How do I replace the screen protector?

    Asked by Andrii.

    • Answer Hi Andrii, We’re sorry to hear about the crack you noticed on the screen curve of your Moto Razr+ 2023. We’d like to have this checked further. Could you please share a photo showing the behavior you described? You can send it to us by email at [email protected], and we will review it and provide the best next steps for you. -Mitch

      Answered by Motorola Customer Care

  • QuestionWill this phone work with a Straight Talk sim card?

    Asked by Sway.

    • Answer Hi Sway, Thank you for your inquiry and interest in our product. Yes, the Moto Razr 2023 phone is compatible with Straight Talk SIM cards. You can check this link to see all compatible carriers here: https://en-us.support.motorola.com/app/answers/detail/a_id/175127/~/carrier-compatibility---motorola-razr-%2B-2023. -Mitch

      Answered by Motorola Customer Care

  • QuestionHow to get passed screen lock if forgot

    Asked by BACKBONE.

    • Answer Factory reset more than likely. However you lose everything. There may be a way to access it through Motorola's paid service.

      Answered by Customer18765

  • QuestionI would like to purchase the phone and would like to know if it will work outside of the USA? The reason being is that I travel to Europe and would like to know if the phone will work there also?

    Asked by Mendy.

    • Answer Yes it works perfectly

      Answered by KrishnaP

  • QuestionCan I transfer my data from my galaxy s20 to this phone?

    Asked by Girly.

    • Answer Hi Girly, Thank you for your interest and inquiry in our product. Absolutely! You can transfer your data from your Galaxy S20 to the Moto Razr Plus 2023 phone as long as your Galaxy screen is working. Motorola provides a guided setup to make the process easy and seamless. You can follow the step-by-step instructions here: https://en‑us.support.motorola.com/app/utils/guided_assistant/g_id/2683. The guided assistant will walk you through transferring your contacts, photos, apps, and more. Should there be any further inquiries, please do not hesitate to email [email protected]. We'll be glad to help. -Mitch

      Answered by Motorola Customer Care