Questions & Answers
- Model:
- PB250006US
- |
- SKU:
- 6584250
Q: QuestionWill this phone be compatible to an AT&T prepaid line?
Asked by Meek.
- A:Answer Hi Meek, Thank you for your question. Yes, the Moto Razr 2024 is compatible with AT&T prepaid service. You should be able to activate it on an AT&T prepaid line without any problems. You can check this link for the phone's specification and carrier compatibility here: https://en-us.support.motorola.com/app/answers/detail/a_id/181476/~/carrier-compatibility--motorola-razr---2024. -Mitch
Answered by Motorola Customer Care
Q: QuestionMy Motorola 2024 Razr has poor audio quality with its Bluetooth connection. Is this common for this model? I've connected other phones to the same BT devices and the connections are clear.
Asked by smh.
- A:Answer Hi, I've had the Motorola 2024 Razr for over 2 months, and so far, I have not had any issues with poor audio quality when connecting with any Bluetooth devices.
Answered by Anonymous
Q: QuestionIs this a dual sim phone
Asked by Anthony.
- A:Answer Yes. Said something in the settings for an eSim
Answered by Aviva
Q: QuestionCan this phone be connected to use in Mexico?
Asked by Ime.
- A:Answer Hi Ime! Thanks for your interest in one of our Motorola devices. Our phones should work in countries where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another, as Motorola phones are only in warranty in the country/region in which they are intended for sale. -Ythan
Answered by Motorola Customer Care
Q: Questiondoes it work with xfinity mobile?
Asked by Anonymous.
- A:Answer An Unlocked phone can be used with Any phone service you choose. Including prepaid and postpaid sevices
Answered by Aviva
Q: QuestionI need a new screen protector
Asked by Anonymous.
- A:Answer Directions say do not attempt to remove the already installed screen protector. I would consult a repair specialist on that one.
Answered by TinaG
Q: QuestionCan I transfer all of my stuff from my iPhone to the razr
Asked by 1234zazr.
- A:Answer Thank you for reaching out. Yes, you can transfer your data from your iPhone to your Moto Razr 2024 by first syncing your iPhone data with your Google account and then syncing that account to your Razr. This will move contacts, calendars, and other supported information. For detailed step-by-step instructions, you can also visit this link: https://en-us.support.motorola.com/app/utils/guided_assistant/g_id/2683. -Mitch
Answered by Motorola Customer Care
Q: QuestionDoes the flip phone have face time?
Asked by John.
- A:Answer Hi John, Thank you for your inquiry. The Moto Razr 2024 phone does not support FaceTime, as FaceTime is exclusive to Apple devices. You can check the Google Play Store for video-calling apps with similar functionality that are compatible with your Razr. -Mitch
Answered by Motorola Customer Care
Q: QuestionI bought a samsung flip phone, but had a problem operating the system. I am used to an I-phone, which operating is more closely to I-phone vs Samsung?
Asked by Karen.
- A:Answer There is two operating systems, Apple & Android, if is not an iPhone then it will be an Android, RIM system is not longer available.
Answered by CeMe
Q: QuestionHow long is the warranty?
Asked by Anonymous.
This question was asked about the related product: Motorola - razr 2024 256GB (Unlocked) - Spritz Orange
- A:Answer One year
Answered by SahilA
Q: QuestionHow many times or how long does it take for this phone to stop being able to flip? I have heard that sometimes these kinds of phones have issues with being able to flip open and close after 200 flips.
Asked by Anonymous.
- A:Answer Thank you for your inquiry. We understand your concern, and we want to assure you that the Moto Razr 2024 phone is built with a high-quality hinge mechanism that’s designed to withstand extensive daily use. Our foldable phones go through rigorous durability testing to ensure they can handle thousands of open-and-close cycles over time. You can check this link for the phone's specifications here: https://www.motorola.com/us/en/p/phones/razr/razr-gen-4/pmipmgu37m4?pn=PB250015US. -Mitch
Answered by Motorola Customer Care

Q: QuestionCan this phone work in the Caribbean on Digicel or Flow network. Does it has dual sim card card?
Asked by Ren.
- A:Answer Hi Ren, Thank you for expressing an interest in our product. The Moto Razr 2024 phone does support dual SIM functionality it includes one physical SIM slot and eSIM capability. Our phones are generally compatible with networks in many countries, including those in the Caribbean. However, we cannot guarantee full functionality or compatibility with all features when used outside of the region they were originally intended for. We recommend checking directly with your mobile service provider, such as Digicel or Flow, to confirm if your SIM will be supported. Please also note that Motorola phones are only covered under warranty in the country or region where they are officially sold. For this reason, we do not recommend purchasing a Motorola phone in one region for long-term use in another. -Mitch
Answered by Motorola Customer Care

Q: Questionwhat is the difference between razor+2023 and this one
Asked by Dennis.
- A:Answer Hi Dennis, Thank you for your interest in the Moto Razr family! The Moto Razr+ 2023 features a Snapdragon 8+ Gen 1 Mobile Platform, which is a flagship-level processor designed for high performance, especially useful for multitasking, gaming, and demanding apps. It also includes a 3800mAh non-removable battery. On the other hand, the Moto Razr 2024 is equipped with a MediaTek Dimensity 7300X processor, which offers efficient performance for everyday use, along with a larger 4200mAh non-removable battery, designed to support longer battery life. We suggest visiting our Motorola page to compare the phone's specifications and to find which device is best for you here: https://www.motorola.com/us/compare-smartphones. -Mitch
Answered by Motorola Customer Care
Q: Questionwill this phone work on consumer cellular?
Asked by will.
- A:Answer Yes, mine is on CC
Answered by rick
Q: QuestionCan I connect to Spectrum mobile?
Asked by Anonymous.
- A:Answer We appreciate your interest in our product. Yes, the Moto Razr 2024 Unlocked phone will work with Spectrum. You can check this link to see all compatible carriers here: https://www.motorola.com/us/carrier-compatibility. -Mitch
Answered by Motorola Customer Care

Q: QuestionWill this work with a samsung watch
Asked by SubVet.
- A:Answer Hi SubVet, Thank you for your inquiry. Yes, the Moto Razr 2024 phone can work with most Samsung smartwatches as long as the watch is compatible with Android devices. To ensure full functionality, you'll need to download the Samsung wearable app and any necessary plugins from the Google Play Store. Some features may vary depending on the watch model. -Mitch
Answered by Motorola Customer Care

Q: QuestionMy previous phone had Android 11 and the native phone app had a call recording feature I have come to rely on. The locked T-Mobile Razr 2024 with Android 15 does not. Will an unlocked Razr have that feature? Third party ACR apps no longer.
Asked by HClay.
- A:Answer I turned off the updates, so yes, it comes with an app for recording. But not call recordings. Can't tell you about the app still being available if it's updated
Answered by Aviva
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