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  • Questionhow loud is the ring tone

    Asked by ed.

    • Answer Hi Ed, thank you for your question. The Motorola Razr 2024 (and similar Razr models) generally has stereo speakers and Dolby Atmos, so the ringtone and notification volume can get reasonably loud, plenty for normal everyday use and hearing in quieter environments. -Carlos

      Answered by Motorola Customer Care

  • QuestionCan this phone be used with a Canadian SIM card?

    Asked by JJ.

    • Answer Hi JJ, Thank you for your inquiry. Motorola phones are generally designed to work in Canada, and your Moto Razr 2024 may be able to operate with a Canadian SIM card while you’re traveling. However, we cannot guarantee that all features or network bands will be fully supported on every carrier. We recommend checking with your Canadian mobile service provider to confirm whether your specific SIM and plan will work with this device. Please note that Motorola warranty coverage applies only in the country or region where the phone was originally intended for sale, so purchasing a phone in one region for ongoing use in another isn’t recommended under warranty terms. -Mitch

      Answered by Motorola Customer Care

  • QuestionHi, will this work Xfinity mobile?

    Asked by Anonymous.

    • Answer Thank you for your interest in the Moto Razr 2024 phone. This phone is not compatible with Xfinity Mobile, but it does work with other major carriers in the U.S. You can view the full list of compatible carriers on our website here: https://www.motorola.com/us/en/carrier-compatibility -Mitch

      Answered by Motorola Customer Care

  • QuestionWill this phone be compatible to an AT&T prepaid line?

    Asked by Meek.

    • Answer Hi Meek, Thank you for your question. Yes, the Moto Razr 2024 is compatible with AT&T prepaid service. You should be able to activate it on an AT&T prepaid line without any problems. You can check this link for the phone's specification and carrier compatibility here: https://en-us.support.motorola.com/app/answers/detail/a_id/181476/~/carrier-compatibility--motorola-razr---2024. -Mitch

      Answered by Motorola Customer Care

  • QuestionMy Motorola 2024 Razr has poor audio quality with its Bluetooth connection. Is this common for this model? I've connected other phones to the same BT devices and the connections are clear.

    Asked by smh.

    • Answer Hi, I've had the Motorola 2024 Razr for over 2 months, and so far, I have not had any issues with poor audio quality when connecting with any Bluetooth devices.

      Answered by Anonymous

  • QuestionIs this a brand new phone?

    Asked by Naak.

    • Answer yes

      Answered by JYuan

  • QuestionIs this a dual sim phone

    Asked by Anthony.

    • Answer Yes. Said something in the settings for an eSim

      Answered by Aviva

  • QuestionCan this phone be connected to use in Mexico?

    Asked by Ime.

    • Answer Hi Ime! Thanks for your interest in one of our Motorola devices. Our phones should work in countries where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another, as Motorola phones are only in warranty in the country/region in which they are intended for sale. -Ythan

      Answered by Motorola Customer Care

  • Questiondoes it work with xfinity mobile?

    Asked by Anonymous.

    • Answer An Unlocked phone can be used with Any phone service you choose. Including prepaid and postpaid sevices

      Answered by Aviva

  • QuestionI need a new screen protector

    Asked by Anonymous.

    • Answer Directions say do not attempt to remove the already installed screen protector. I would consult a repair specialist on that one.

      Answered by TinaG

  • QuestionCan I transfer all of my stuff from my iPhone to the razr

    Asked by 1234zazr.

    • Answer Thank you for reaching out. Yes, you can transfer your data from your iPhone to your Moto Razr 2024 by first syncing your iPhone data with your Google account and then syncing that account to your Razr. This will move contacts, calendars, and other supported information. For detailed step-by-step instructions, you can also visit this link: https://en-us.support.motorola.com/app/utils/guided_assistant/g_id/2683. -Mitch

      Answered by Motorola Customer Care

  • QuestionDoes the flip phone have face time?

    Asked by John.

    • Answer Hi John, Thank you for your inquiry. The Moto Razr 2024 phone does not support FaceTime, as FaceTime is exclusive to Apple devices. You can check the Google Play Store for video-calling apps with similar functionality that are compatible with your Razr. -Mitch

      Answered by Motorola Customer Care

  • QuestionIs this phone unused?

    Asked by Anonymous.

    • Answer It’s brand new

      Answered by EmeliaC

  • QuestionI bought a samsung flip phone, but had a problem operating the system. I am used to an I-phone, which operating is more closely to I-phone vs Samsung?

    Asked by Karen.

    • Answer There is two operating systems, Apple & Android, if is not an iPhone then it will be an Android, RIM system is not longer available.

      Answered by CeMe

  • QuestionHow long is the warranty?

    Asked by Anonymous.

    • Answer One year

      Answered by SahilA

  • QuestionHow many times or how long does it take for this phone to stop being able to flip? I have heard that sometimes these kinds of phones have issues with being able to flip open and close after 200 flips.

    Asked by Anonymous.

    • Answer Thank you for your inquiry. We understand your concern, and we want to assure you that the Moto Razr 2024 phone is built with a high-quality hinge mechanism that’s designed to withstand extensive daily use. Our foldable phones go through rigorous durability testing to ensure they can handle thousands of open-and-close cycles over time. You can check this link for the phone's specifications here: https://www.motorola.com/us/en/p/phones/razr/razr-gen-4/pmipmgu37m4?pn=PB250015US. -Mitch

      Answered by Motorola Customer Care

  • QuestionCan this phone work in the Caribbean on Digicel or Flow network. Does it has dual sim card card?

    Asked by Ren.

    • Answer Hi Ren, Thank you for expressing an interest in our product. The Moto Razr 2024 phone does support dual SIM functionality it includes one physical SIM slot and eSIM capability. Our phones are generally compatible with networks in many countries, including those in the Caribbean. However, we cannot guarantee full functionality or compatibility with all features when used outside of the region they were originally intended for. We recommend checking directly with your mobile service provider, such as Digicel or Flow, to confirm if your SIM will be supported. Please also note that Motorola phones are only covered under warranty in the country or region where they are officially sold. For this reason, we do not recommend purchasing a Motorola phone in one region for long-term use in another. -Mitch

      Answered by Motorola Customer Care

  • Questionwhat is the difference between razor+2023 and this one

    Asked by Dennis.

    • Answer Hi Dennis, Thank you for your interest in the Moto Razr family! The Moto Razr+ 2023 features a Snapdragon 8+ Gen 1 Mobile Platform, which is a flagship-level processor designed for high performance, especially useful for multitasking, gaming, and demanding apps. It also includes a 3800mAh non-removable battery. On the other hand, the Moto Razr 2024 is equipped with a MediaTek Dimensity 7300X processor, which offers efficient performance for everyday use, along with a larger 4200mAh non-removable battery, designed to support longer battery life. We suggest visiting our Motorola page to compare the phone's specifications and to find which device is best for you here: https://www.motorola.com/us/compare-smartphones. -Mitch

      Answered by Motorola Customer Care

  • Questioncan i connect it with cricket?

    Asked by marco.

    • Answer Yes

      Answered by LymaR

  • Questionwill this phone work on consumer cellular?

    Asked by will.

    • Answer Yes, mine is on CC

      Answered by rick