Questions & Answers

Q: QuestionWhat kind of camera system does this phone have?

• A:Answer It has a 50MP camera system powered by moto ai.

Q: QuestionWhat is the screen size of the main display on this Motorola phone?

• A:Answer The main display is a vibrant 6.9" LTPO screen.

Q: QuestionIs this Motorola phone compatible with all major US carriers?

• A:Answer Yes, it is universally unlocked and compatible with all major U.S. carriers, including Verizon, AT&T, T-Mobile, and other prepaid carriers.

Q: QuestionCan I use apps on the external display without opening the phone?

• A:Answer Yes, you can easily access and use your favorite apps on the 3.6" external display without flipping open the phone.

Q: QuestionWhat is the battery life like on the Motorola razr?

• A:Answer The 4500mAh battery provides over a day of battery life.

Q: QuestionDoes this phone support wireless charging?

• A:Answer Yes, the Motorola razr 2025 supports wireless charging at 15 watts.

Q: QuestionCan I use the phone feature without flipping open the phone? If yes, how would you answer and make a call? When/how does the dial pad show?

Asked 5 months ago by BobG.

This question was asked about the related product: Motorola - razr 2025 256GB (Unlocked) - PANTONE Gibraltar Sea

• A:Answer Hi Tamken, Thank you for your inquiry. Yes, you can use certain features of the Moto Razr 2025 phone without flipping it open by using the external screen. You can answer calls, view notifications, and access some apps directly from the external display. For a detailed guide on using your phone while it’s closed, including how to make and answer calls and how the dial pad appears, please check this link: https://help.motorola.com/hc/5522/15/na/en-gb/index.html?t=CGT2008093959&utm_source=help-motorola-com&utm_medium=forum-social&utm_campaign=device-help. -Mitch

  Answered 5 months ago by Motorola Customer Care

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionIs this phone has dual sim facility? Because, here it tells that SIM card size is eSIM, Standard Sim and I’m using AT&T carrier in iPhone 14 Plus now if I go to some other country like India means can I use both AT&T and India sim like Jio or airtel etc.?

Asked 6 months ago by Priyanka.

This question was asked about the related product: Motorola - razr 2025 256GB (Unlocked) - PANTONE Parfait Pink

• A:Answer Hi Priyanka, Thank you for posting your question about the Dual SIM capability of the Moto Razr 2025. Yes, the Moto Razr 2025 is designed to support Dual SIM functionality via eSIM + one physical SIM (pSIM). Therefore, you can use your AT&T and an Indian SIM (like Jio or Airtel) simultaneously. However, it is important to note that if you purchase a US model, we cannot guarantee that all specific carrier features, services, or network bands in India will be fully supported. US models are often optimized specifically for the spectrum and features of US carriers. -Jess

  Answered 6 months ago by Motorola Customer Care

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs the screen on this phone compatible with polarized glasses? I know the base model 2024 version is.

Asked 9 months ago by DamianG.

This question was asked about the related product: Motorola - razr 2025 256GB (Unlocked) - PANTONE Parfait Pink

• A:Answer Hi Dgman03, We appreciate you checking this with us. Yes, the Razr 2025’s main display is an LTPO AMOLED (POLED) panel, which works fine with polarized sunglasses. Unlike LCD screens (which use polarizing filters and can go dark when viewed through polarized lenses), OLED/AMOLED displays emit light directly and don’t suffer from that problem. So just like the 2024 base model Razr, the 2025 Razr is compatible with polarized glasses; you’ll still be able to see the screen. You can check this link for the phone's specifications: https://en-us.support.motorola.com/app/answers/detail/a_id/187124/p/12222/kw/specification. -Kylee

  Answered 9 months ago by Motorola Customer Care

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat is the Motorola warranty?

Asked 10 months ago by Gg.

• A:Answer Hi Gg, Thank you for your inquiry and interest in our product. Motorola devices come with a standard one-year limited manufacturer's warranty from the date of purchase. This covers defects in materials or workmanship under normal use. Please note that physical or liquid damage is not covered under the warranty. Should there be any further inquiries, please do not hesitate to email us at supportforums@motorola.com. We'll be glad to help. -Mitch

  Answered 10 months ago by Motorola Customer Care

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionDoes it have SD card slot?

Asked 1 year ago by LUNA.

• A:Answer Hi LUNA, We appreciate you expressing your interest in our product. The Moto Razr 2025 phone does not include a microSD card slot. However, it comes with generous internal storage options to help you keep all your photos, videos, and apps in one place. You can check the link for the phone specifications here: https://www.motorola.com/us/en/p/phones/razr/razr-gen-5/pmipmhv41mo?pn=PB880009US. -Mitch

  Answered 1 year ago by Motorola Customer Care

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: Questioncan I get this an open box to refurbished excellent

Asked 2 weeks ago by bird.

• A:Answer Hi Birdlady, Thank you for your interest in the Moto Razr 2025 phone. Availability of open-box or refurbished excellent condition devices depends on Best Buy’s current inventory and offers. For the most accurate information regarding available conditions, pricing, and stock, we recommend contacting Best Buy directly or checking the product listing on their website. -Mitch

  Answered 1 week ago by Motorola Customer Care

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWill this phone receive Android 16, Android 17, & Android 18 updates?

Asked 1 month ago by Steve.

This question was asked about the related product: Motorola - razr 2025 256GB (Unlocked) - PANTONE Gibraltar Sea

• A:Answer Hi Steve, Thank you for your inquiry. The Moto Razr 2025 phone launched with Android 15 and is scheduled to receive 3 major Android OS updates. This means the device is expected to be updated to Android 16, Android 17, and Android 18 over its supported software lifecycle. Please note that update availability may vary depending on region, carrier, and rollout schedule, as updates are released in phases. You can check this link for the Motorola security information here: https://motorola-global-portal.custhelp.com/app/software-security-page/g_id/6806. -Mitch

  Answered 1 month ago by Motorola Customer Care

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat accessories come with this?

Asked 3 months ago by Anonymous.

This question was asked about the related product: Motorola - razr 2025 256GB (Unlocked) - PANTONE Gibraltar Sea

• A:Answer Phone and charger cable

  Answered 1 month ago by ReneeSVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionHi, I’m from Argentina and I wanted to ask if the device works while being unlocked from Movistar. In other words, I’d like to confirm that there would be no issues using it.

Asked 5 months ago by ramrio.

This question was asked about the related product: Motorola - razr 2025 256GB (Unlocked) - PANTONE Gibraltar Sea

• A:Answer There's no issue I've run into yet, this phone is amazing and the features are so helpful!!

  Answered 1 month ago by ReneeSVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes the screen have a visible crease where it folds and unfolds

Asked 5 months ago by Terri.

This question was asked about the related product: Motorola - razr 2025 256GB (Unlocked) - PANTONE Parfait Pink

• A:Answer No the crease is not visible and I love it!!

  Answered 1 month ago by ReneeS

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionDoes this phone work with Stright Talk?

Asked 5 months ago by John.

This question was asked about the related product: Motorola - razr 2025 256GB (Unlocked) - PANTONE Gibraltar Sea

• A:Answer Yes as long as it's unlocked

  Answered 1 month ago by ReneeSVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan the motorola razr 2025 be answered while closed?

Asked 6 months ago by steve.

This question was asked about the related product: Motorola - razr 2025 256GB (Unlocked) - PANTONE Parfait Pink

• A:Answer Hi Steve, Thank you for your inquiry. Yes, the Moto Razr 2025 phone can be answered while the phone is closed using the external display. You can tap the on-screen option to pick up the call or use a paired Bluetooth device. For more details on using the phone while it’s closed, you can visit this link: https://help.motorola.com/hc/5522/15/na/en-gb/index.html?t=CGT2008093959&utm_source=help-motorola-com&utm_medium=forum-social&utm_campaign=device-help. -Mitch

  Answered 6 months ago by Motorola Customer Care

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: Questiondoes it have a vintage razor function/?

Asked 8 months ago by jp79.

This question was asked about the related product: Motorola - razr 2025 256GB (Unlocked) - PANTONE Parfait Pink

• A:Answer Hi Jp79, Thank you for your inquiry. The Moto Razr 2025 phone does include a Retro Mode feature, which is designed to bring back the nostalgic look and feel of the classic Razr phones. When enabled, the interface mimics the style of the original flip phones, giving you a vintage experience while still running on modern Android technology. It’s a fun, cosmetic feature rather than a change in how the phone functions, so you can enjoy the best of both worlds. The familiar design of the past, along with the advanced performance of today’s Razr. You can check this link for the phone specifications here: https://www.motorola.com/us/en/p/phones/razr/razr-gen-5/pmipmhv41mo?pn=PB880017US. -Mitch

  Answered 8 months ago by Motorola Customer Care

  
  Helpful (0)Unhelpful (0)ReportAnswer this question