Questions & Answers

Q: QuestionDoes the stand prevent the laptop from scratching my desk?

• A:Answer Yes, the stand has silicone pads on the legs to prevent scratching.

Q: QuestionWhat is the maximum weight the laptop stand can support?

• A:Answer The laptop stand can support a maximum weight of 11 pounds.

Q: QuestionHow many adjustable height settings does the laptop stand have?

• A:Answer The laptop stand has 5 adjustable height settings.

Q: QuestionIs this laptop stand easy to transport?

• A:Answer Yes, the stand is portable and collapsible, making it easy to transport in a backpack or briefcase.

Q: QuestionWhat is the warranty on this laptop stand?

• A:Answer This laptop stand comes with a 1-year limited warranty for both parts and labor.

Q: QuestionDoes this laptop stand help with keeping my laptop cool?

• A:Answer Yes, the open-back design of the stand increases airflow to prevent overheating.

Q: QuestionI need to raise my laptop camera to at least 8" higher t be ergonomically correct. Will this stand be sufficient?

Asked 4 years ago by Gram.

• A:Answer Yes, and you will also see the keys clearly

  Answered 4 years ago by HighRiser

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Q: QuestionHow wide is the surface ?

Asked 5 months ago by Bob.

• A:Answer Dear Customer, The surface for this unit is 8.9" wide. Please contact our customer support at 1-855-915-2666 if you have any further questions.

  Answered 5 months ago by Mount-it Team

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Q: QuestionThis is a follow up to: is it comfortable to type with an "attached" laptop keyboard. I don;t want to buy have an external keyboard. Answer: it's a matter of preference. That doesn't answer "is it comfortable" Please reply

Asked 1 year ago by EVGinMB.

• A:Answer It's possible to type on the keyboard using this riser, but its not ideal. I mainly use it for zoom meetings and not working on the laptop. I'd say it would be best to find some other option as a riser.

  Answered 1 year ago by AnonymousVerified Purchase

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Q: QuestionMy MacBook Air is 12 inches wide. Will this product work with my laptop? And is it comfortable to use the keyboard while it is elevated?

Asked 1 year ago by EVGinMB.

• A:Answer Hi EVGinMB, This product works with laptops that are 10"-15" so yes it would be compatible. Many customers use this with an external keyboard, while others type with it as is, so it is really a matter of preference.

  Answered 1 year ago by Mount-it Team

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Q: QuestionWhat is the height on the lowest rung?

Asked 2 years ago by ARP344.

• A:Answer 3 inches

  Answered 1 year ago by Nate9419

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Q: QuestionI have a dell 17.3 computer will it say solidly on this stand

Asked 2 years ago by PHIL.

• A:Answer No, this one only holds a laptop up to 15 inches in width

  Answered 2 years ago by MickVerified Purchase

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Q: QuestionDoes it have to be mounted or can it be free stand?

Asked 4 years ago by Judith.

• A:Answer It’s only free stand no mounting

  Answered 3 years ago by VickVerified Purchase

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Q: QuestionThe mount it team answered a question saying it holds up to a 17 inch laptop. It has arrived and the box says it is only up to a 15 inch. Are there two different versions of the stand? Do I need to return my MI-7270 and get a different version?

Asked 4 years ago by Qwrty.

• A:Answer I am using it on a 18" HP and it works fine. My HP is to heavy for the first height setting.

  Answered 4 years ago by April

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Q: QuestionMy new ASus is 17.3 size. Will this stand hold that size?

Asked 4 years ago by BarbWine.

• A:Answer Definitely not. It doesn’t hold my 13”.

  Answered 2 years ago by SylviaHVerified Purchase

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