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Questions & Answers

Page Showing 1-10 of 10 questions
  • QuestionDoes this power bank support pass-through charging?

    • Answer Yes, this myCharge power pack supports pass-through charging. This means that power is channeled to your phone first, and then to the power bank's battery.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow long does it take to charge an iPhone 15 Pro to 50% with this charger?

    • Answer This charger can charge an iPhone 15 Pro up to 50% in 30 minutes using the fast-charging USB-C PD port.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow many devices can I charge at the same time with this power pack?

    • Answer You can charge up to two devices simultaneously using the USB-C port and integrated USB-C cable.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat type of devices are compatible with this portable charger?

    • Answer This portable charger is compatible with most devices that have USB Type-C charging capabilities, including a wide variety of smartphones and tablets.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the battery capacity of this myCharge portable charger?

    • Answer This myCharge portable charger has a 10,000mAh battery capacity.
    This question and answer was generated by AI based on customer and product data.
  • Question1. Will this charge my Samsung smartphone? 2. Can this charge my Fitbit?

    Asked by Pattytrish.

    • Answer Hello, Yes, You will be able to charge your Samsung Phone. The Fitbit may not take enough charge to keep the mycharge on.

      Answered by myCharge Customer Care

  • QuestionWill this work abroad in a 220 volt outlet?

    Asked by Anonymous.

    • Answer Yes, myCharge devices with wall prongs are compatible with input voltage ratings: 100-240VAC, 50/60Hz and Plug Type A. A plug adaptor is required for countries/territories that use plug types that aren’t compatible with Type A. The input voltage rating range is compatible with every country/territory in the world. Fortunately, micro-USB input devices are compatible with any USB port.

      Answered by myCharge Customer Care

  • QuestionCan it go on Cruise Ships

    Asked by coolgeorge.

    • Answer Hello, Yes, You can take this with you on your cruise.

      Answered by myCharge Customer Care

  • QuestionIs this power bank allowed in carry on bags on flights?

    Asked by Lat.

    • Answer Hi, Currently, myCharge devices are TSA approved for carry on luggage only. Please note, you may not place myCharge devices in any checked baggage. Please check with your airlines for further information. Thanks, myCharge Customer Support

      Answered by myCharge Customer Care

  • QuestionDoes this charge iPhones?

    Asked by Anonymous.

    • Answer No this is for Android devices.

      Answered by mnvikesqueen70