“I have recently purchased this unit. When turning it on, the button collapsed into the unit. I cannot find my receipt so MyCharge will not repair. Has anyone else experienced this problem? Thank you!”

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• No problem with either of my prior MyCharge.

  Answered by JLHaigh 3 years ago

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• No, the bottom does not collapse on the one I bought. Definitely seems like a defect. If you have a Best Buy account, your proof of purchase would be there.

  Answered by Summerose 3 years ago

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