My son got the Nanoleaf Rhythm Edition - 9 Panels - Multicolor for Christmas and after the firmware update it is unreachable or cannot be synced with the app. We have tried everything.
Also will the mini triangle expansion kit work with the type above? null

Question

My son got the Nanoleaf Rhythm Edition - 9 Panels - Multicolor for Christmas and after the firmware update it is unreachable or cannot be synced with the app. We have tried everything.
Also will the mini triangle expansion kit work with the type above? null

Laura · Accepted Answer

Shoot! Same thing with my son's - purchased through Best Buy, worked for a few days and now we cannot get it to work.

Nanoleaf Product Expert · Answer

Hi! Our apologies for the inconvenience if you contact our product support team, they will be more than happy in assisting you and making sure your lights are up and running. The Nanoleaf Shapes Mini Triangle Expansion Kit will not be physically compatible with light panels as they use different power supplies and linkers.

Answered by Nanoleaf Product Expert 5 years ago

Answer

My sons does not work either and Best Buy is giving me a hard time returning it.

“My son got the Nanoleaf Rhythm Edition - 9 Panels - Multicolor for Christmas and after the firmware update it is unreachable or cannot be synced with the app. We have tried everything. Also will the mini triangle expansion kit work with the type above?”

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