Questions & Answers

Q: QuestionWhat is the heating capacity of this fireplace?

• A:Answer This fireplace can heat a room up to 400 square feet.

Q: QuestionHow much power does the fireplace use?

• A:Answer The fireplace has a 1,500 watt heater.

Q: QuestionWhat are the color options for the flames?

• A:Answer You can choose from orange, yellow, blue, or multi-color options for the flames.

Q: QuestionWhat comes included with the fireplace for installation?

• A:Answer The fireplace comes with a bracket for easy hanging.

Q: QuestionCan I adjust the brightness of the flames?

• A:Answer Yes, the fireplace has adjustable flame brightness.

Q: Questiondoes it have to hang on a wall or can it stand on its own.

Asked 2 years ago by oenofyl1.

• A:Answer It is designed as a wall hanging, and comes with a wall bracket for hanging for fast hanging. This unit doesn't have a stand.

  Answered 2 years ago by The Napoleon Team

  
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Q: QuestionCan this produce cool air as well?

Asked 2 months ago by Ba.

• A:Answer Hi! the Napoleon Allure Vertical 38″ does not produce cool air. This electric fireplace can run with heat or without heat, allowing you to enjoy the flame effects year‑round, but it does not include any cooling or fan‑based cold‑air function. Thanks

  Answered 2 months ago by The Napoleon Team

  
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Q: QuestionDoes it have a programmable timer?

Asked 1 year ago by Borbelicious.

• A:Answer Yes

  Answered 1 year ago by GaryVVerified Purchase

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