Questions & Answers

Q: QuestionIs the fireplace frameless?

• A:Answer This electric fireplace has a minimalist, nearly frameless finish.

Q: QuestionCan the flame color and ember bed color be adjusted?

• A:Answer Yes, you can change the flame color and ember bed color to match your mood and style.

Q: QuestionWhat is the weight of the fireplace?

• A:Answer The fireplace weighs 40.8 pounds.

Q: QuestionWhat is the maximum area that the fireplace can heat?

• A:Answer This fireplace can heat an area of 400 square feet.

Q: QuestionWhat is the warranty on the fireplace parts?

• A:Answer The manufacturer's warranty for parts on the Entice 36-Inch Wall-Hanging Electric Fireplace is two years.

Q: Questioncan this fireplace be set on a table?

Asked 1 month ago by Bossman.

• A:Answer Hi! the Napoleon Entice 36‑inch Wall‑Hanging Electric Fireplace, is designed to be wall hung, partially recessed, or fully recessed into a wall. Setting this fireplace on a table is not recommended. Thanks

  Answered 1 month ago by The Napoleon Team

  
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Q: QuestionIs there any installation instructions available online to review to see if there is any clearance requirements etc?

Asked 4 months ago by Anonymous.

• A:Answer Hi! Yes , if you review our Napoleon product website under your Model search Entice 36 Wall-Hanging Electric Fireplace NEFL36CFH-1, under support you will find the Manual and the installation manual. All the technical details will be found in the installation manual, this unit requires 4” (102mm) to ceiling, or mantel for clearances to combustibles.

  Answered 4 months ago by The Napoleon Team

  
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