Questions & Answers

Q: QuestionCan the fireplace be used without heat?

• A:Answer This fireplace offers low and high heat functions, and it can also be used without any heat.

Q: QuestionDoes the fireplace have a timer setting?

• A:Answer The Purview series fireplaces can be used with a timer setting between 30 minutes and 8 hours.

Q: QuestionWhat is the warranty on the fireplace?

• A:Answer The manufacturer's warranty for parts is 2 years limited.

Q: QuestionWhat are the dimensions of the fireplace?

• A:Answer The fireplace is 42 inches wide, 21.4 inches high, and 5.5 inches deep.

Q: QuestionWhat is the wattage of the fireplace?

• A:Answer The wattage of the fireplace is 1500 watts.

Q: QuestionI read that this does not come with fire logs. How does one get the fire logs> It seems like an important aspect to the unit? Thank you- Shawn

Asked 8 months ago by Shawn1.

• A:Answer Hi! Shawn, You can purchase Fire Logs, from any local Napoleon Fireplace Dealer or online with our Napoleon website. Thanks

  Answered 8 months ago by The Napoleon Team

  
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Q: QuestionCan you insert this into an existing wood burning fireplace to convert it?

Asked 1 year ago by Anonymous.

• A:Answer Hi! Yes the Purview 42 Wall Hanging Electric Fireplace NEFL42HI , can be installed in a existing decommissioned fireplace that has been properly closed off, you must follow all the rules and the construction instructions for safety standards application. Thanks

  Answered 1 year ago by The Napoleon Team

  
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