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Hi there, Mui. Sorry to see you ran into an issue setting up your Nest Hub (2nd Gen). Here are a few troubleshooting steps to get your device up and running: 1. Reboot your Wi-Fi router. 2. Reboot your Nest speaker. 3. On your mobile device, turn off the Wi-Fi, then turn it back on. 4. If you have a dual-band router, try to set up your speaker or display on both the 2.4 GHz and 5 GHz bands. We’re happy to lend an extra hand: https://support.google.com/googlenest/gethelp
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