Questions & Answers

Q: QuestionStates that it has been sent but have yet to receive anything. Is this an delay?

Asked 6 years ago by Kay.

• A:Answer Had same problem on more than one purchase!

  Answered 6 years ago by HeiD

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Q: QuestionI need to make calls to England, FROMUS (my old iphone can't). Can I buy an inexpensive unlocked phone& use the Net10 - $35 Unlimited 30-Day Prepaid Plan Plus $10 International Calling Credit Plan [Digital] on it? Which phones will work?

Asked 2 years ago by Puzzling.

Q: QuestionWhat Net10 plans will work and not work with an iPhone? Of course the $50 unlimited works but what else? Can you buy the minutes package for an iPhone?

Asked 4 years ago by Wilsonhobbyshop.

• A:Answer Hi. This is Frank from NET10 Wireless. Unfortunately, Basic Phone service plans does not work with iPhone device or any Smartphones. It means that you cannot buy the minutes package for an iPhone. You can only add the Smartphone service plan to an iPhone and Smartphones. Thank you.

  Answered 4 years ago by TracFone Wireless

  
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Q: QuestionWill the nex-10 phone card compatable a unlocked ulefone x7 pro GSM global smartphone

Asked 5 years ago by Edwin.

• A:Answer Hi. This is Arianne from Net10 Wireless. Yes. It will be compatible as long as your phone is eligible for the Bring Your Own Phone (BYOP) program. To check for the phone's eligibility, you can visit our branded website or you can text BYOP to short code 611611. For further assistance, you can copy this link http://bit.ly/2lHoBuo and paste it on a new window. We are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you.

  Answered 5 years ago by TracFone Wireless

  
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Q: QuestionIs there a Net10 unlimited service plan available for your flip phones?

Asked 6 years ago by Tlb.

• A:Answer Hi. This is Cristy from NET10 Wireless. Yes, we have. For more information, please copy this link http://bit.ly/2lHoBuo and paste it on a new window to chat with us. We're open Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. We will be happy to assist you.

  Answered 2 years ago by TracFone Wireless

  
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Q: QuestionI need a prepaid SIM card for up coming travel to Mexico. Will these prepaid SIM's work in Mexico?

Asked 4 years ago by Spike.

This question was asked about the related product: Net10 - $40 Unlimited 30-Day Plan Plus $20 International Calling Credit Plan (Email Delivery) - Blue [Digital]

• A:Answer Hi. This is Janet from NET10 Wireless. Unfortunately, none of our network SIM cards will work in Mexico. Our service does not support international roaming. You may check our coverage map through our website or by texting the keyword COVERAGE to 611611. Have a nice day.

  Answered 4 years ago by TracFone Wireless

  
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