Questions & Answers

Q: QuestionDoes this plan support mobile hotspot?

• A:Answer Yes, this plan includes 5GB of mobile hotspot.

Q: QuestionCan this plan refill my current service?

• A:Answer Yes, this service plan can be used to refill your current service.

Q: QuestionDoes this plan include international calling credit?

• A:Answer Yes, this plan includes $20 international calling credit.

Q: QuestionWhat is the service duration for this plan?

• A:Answer This plan provides service for 30 days.

Q: QuestionDoes this plan require a contract?

• A:Answer No, this wireless plan is 100% contract free.

Q: QuestionIs this a digital or physical card?

• A:Answer This is a digital phone card delivered via email.

Q: QuestionWhat's the best for laptop mobile wifi

Asked 2 years ago by Anonymous.

• A:Answer Hi. This is Franz from Net10 Wireless. The $50 plan is good for your needs. To further assist you, please contact us via chat using this link https://www.net10wireless.com/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.

  Answered 2 years ago by TracFone Wireless

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI purchased the Moto g stylus 2020 phone at Best buy, I really like the phone it's my 2nd Moto g. Works good on Net 10 but now I m told I need new Sim card. I purchased a new Sim card today at BB will that work for VOLTE upgrade?

Asked 4 years ago by PBinOP.

• A:Answer Hi. This is Ramel from NET10 Wireless. We're sorry for the inconvenience this may have caused you. To provide you the correct information, we have to check the SIM card and your account first. Please copy this link copy this link http://bit.ly/2lHoBuo and paste it on a new window to chat with us. We are open Mondays to Sundays from 08:00 AM to 11:45 PM EST. You can also text the word HELP to 611611. Have a great day.

  Answered 4 years ago by TracFone Wireless

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questioncan i use this as a hotspot card on my phone to use on my computer

Asked 5 years ago by Anonymous.

• A:Answer Hi. This is Janet from NET10 Wireless. Yes, as long as your phone's technology is compatible with the Mobile Hotspot feature. Please be advised that Mobile Hotspot is not authorized with AT&T compatible SIMs (except iPhone devices). Should you have further queries or concerns, just chat with us at http://bit.ly/2lHoBuo. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Have a nice day.

  Answered 5 years ago by TracFone Wireless

  
  Helpful (0)Unhelpful (0)ReportAnswer this question