“Other people are claiming you have to Pay a fee to get help from customers service, is this true?”

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• I bought a Netgear Nighthawk that WILL NOT connect to the internet. It connects wirelessly but no internet. EVERY time I have called for help they want between $99.00 and $300.00 to help me fix it. Needless to say, I am returning it today.

  Answered by Anonymous 2 years ago

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• Ok After buying this I was allowed to contact support but only for 90 days . After that you are left to the community unless you become a Gearhead subscription which expensive. Your right that should never have too. This along with other things made very unclear so I took it back .

  Answered by Anonymous 3 years ago

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• I don't believe so, but have not contacted them. No need to, very easy to set up and use.

  Answered by Enjoyyourmusic 3 years ago

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