“When I try to do a factory reset the ring on top just stays solid white for hours and it never boots up.”

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• ISTR doing this and it stayed white way too long. I imagine you cycled power and it was fine also.

  Answered by residualecho 7 years ago

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• You should try to uninstall the app. Disconnect Orbi from the power supply. Then try again.

  Answered by IVAN 7 years ago

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• Instructions for resetting your device to their default factory settings begin on page 111 of the user Manual: https://www.netgear.com/support/product/rbk50.aspx?cid=wmt_netgear_organic#docs

  Answered by NETGEARTeam 7 years ago

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