“My unit doesn’t save all recorded data. I was looking back through the recording after getting pulled over and found that I am missing an hours worth of video before getting pulled over. What is causing the missing video? I have the SanDisc Ultra 128GB”
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Hello, Regarding the recording lengths, the camera will record continuously in small segments (1,2, or 3 minutes). It will record these segments consecutively until the SD card is full. Then the oldest piece of footage will be deleted and the newest will be saved in it's place. This will continue looping and is called Continuous Overwriting. The Dash Cam does this automatically to allow for more footage to be recorded and the old, unnecessary footage to be deleted without manual intervention. However Protected Files are not overwritten in the same way as normal files. If you do not format regularly, these files can build up and reduce the capacity of storage available for normal footage. It is essential to format every two weeks to delete any protected files and clear the card ready for continued usage. SD cards only have limited lifespans. In our manuals we recommend formatting every 2-3 weeks to prolong the life of the card. Without this regular formatting, or if the card is non-compatible or damaged, the card could corrupt which would cause a failure of data writing. Symptoms of SD card failure are: an audible 'alarm' tone, non-functional buttons, freezing, corrupted files on playback, image missing from files, lack of file recording etc. Unfortunately the SanDisk Ultra SD Card that you are using is only U1 and is therefore does not fulfil the minimum requirements to meet compatibility. This is why you were experiencing issues with your camera and missing footage. I'd recommend a Dash Cam compatible U3 SD card, specifically designed for Dash Cam or CCTV usage. Using one of these cards will allow your Dash Cam to function as it is designed to. We'd recommend using a Nextbase SD card to guarantee functionality.
Sorry, there was a problem. Please try again later.The SanDisc is not compatable. You should get the Nextbase sim card.
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