“I have a wnip2 and I can not get the 2 way audio to work. I have texted your chat team on 3 occasions and did everything you team ask me to do reinstalling software, checked all switches ect. All 3 times I wore out, no answer. Please Help!”
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We sincerely apologize for the issue you have been experiencing and you do have the option of calling into our Technical Support to speak with a live agent. Unfortunately, we do not have any technical support agents available via social media and the issue you are having requires troubleshooting by our technical support team. We would like to provide you with some advanced support. Please email [email protected] at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our internal advanced support agents will promptly reach out and work with you on a resolution. We look forward to hearing from you.
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