Questions & Answers

Q: QuestionIs any old night owls cameras can work with this

Asked 2 years ago by Nat.

• A:Answer Our old night owl cameras did not work with the new dvr.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionHow long is a wiring on cameras?

Asked 2 years ago by Evgeny.

• A:Answer Each camera includes a 60 ft BNC cable. Please let us know if you have any other questions. Thanks, Night Owl SP Support Team

  Answered 2 years ago by Night Owl

  
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Q: QuestionHow long does it take for the 1tb to fill ip before it stops recording?

Asked 2 years ago by Sheyenne.

• A:Answer You have a number of options to select from that will impact how long you can record. Motion activated record vs continuous record is the most impactful. Clips can be exported for safe keeping and to ensure any new recordings don't cause you to lose key footage. We advise exporting key moments via USB drive that can be attached to the recorder for safe keeping. On continuous record you should expect 7+ days while with motion only record you will get much more time before the storage begins over old footage. Thanks, Night Owl SP Support Team

  Answered 2 years ago by Night Owl

  
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Q: QuestionAm I able to clear footage on the app so that the 1tb does not get full?

Asked 2 years ago by Shy.

• A:Answer The dvr will auto overwrite the oldest data once the dvr gets full. So you don't have to manually free up space.

  Answered 2 years ago by KRiveVerified Purchase

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Q: QuestionAm I able to access the cameras via an app or website via a second monitor(desktop not a phone) or will the monitor need to be connected to the dvr?

Asked 2 years ago by jusme.

This question was asked about the related product: Night Owl - 12 Channel 8 Camera Wired 2K 1TB DVR Security System with 2-way Audio - White

• A:Answer Monitor should be used @ home base & phone can be used thru app download.Works great.

  Answered 2 years ago by RichardLVerified Purchase

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Q: QuestionI already have cat 6 cables installed, does this work with cat 6?

Asked 2 years ago by Cm.

This question was asked about the related product: Night Owl - 12 Channel 8 Camera Wired 2K 1TB DVR Security System with 2-way Audio - White

• A:Answer For the cabling you have installed you will want to look to a NVR recorder system vs a DVR recorder system. We have several available in the market. They will allow you to run your video/audio and power all through the existing cabling you have installed. Thanks, Night Owl SP Support Team

  Answered 2 years ago by Night Owl

  
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Q: QuestionIs there a monthly charge to have access to the cameras on my phone?

Asked 2 years ago by Dragster73.

This question was asked about the related product: Night Owl - 12 Channel 8 Camera Wired 2K 1TB DVR Security System with 2-way Audio - White

• A:Answer Not at all.unless you want more features & live recordings saved thru them.

  Answered 2 years ago by RichardLVerified Purchase

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Q: QuestionCan this work without a DVR?

Asked 2 years ago by JoeLH.

This question was asked about the related product: Night Owl - 12 Channel 8 Camera Wired 2K 1TB DVR Security System with 2-way Audio - White

• A:Answer No

  Answered 2 years ago by AraceliCVerified Purchase

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Q: QuestionIs there a zoom function of any kind?

Asked 2 years ago by Mark.

This question was asked about the related product: Night Owl - 12 Channel 8 Camera Wired 2K 1TB DVR Security System with 2-way Audio - White

• A:Answer Yes

  Answered 2 years ago by AraceliCVerified Purchase

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Q: Questionare those cameras can be used for indoor and outdoor? what is the warranty/ how long?

Asked 2 years ago by frankH.

This question was asked about the related product: Night Owl - 12 Channel 8 Camera Wired 2K 1TB DVR Security System with 2-way Audio - White

• A:Answer Yes and 1 year

  Answered 2 years ago by AraceliCVerified Purchase

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Q: QuestionCan the DVR recordings be accessed by having a monitor connected to it and saved on a thumb drive. Our building does not have wifi.

Asked 2 years ago by Anonymous.

This question was asked about the related product: Night Owl - 12 Channel 8 Camera Wired 2K 1TB DVR Security System with 2-way Audio - White

• A:Answer Yes

  Answered 2 years ago by AraceliCVerified Purchase

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Q: QuestionI have some older NightOwl wireless cameras including a doorbell camera that currently work off the Nightowl connect app. Is this compatible with this system?

Asked 2 years ago by Moose.

• A:Answer Do i need wifi to update camera after install?

  Answered 2 years ago by Sheyenne

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Q: QuestionHow long are the cables?

Asked 2 years ago by Cables.

This question was asked about the related product: Night Owl - 12 Channel 8 Camera Wired 2K 1TB DVR Security System with 2-way Audio - White

• A:Answer 20 to 30f

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionCan you use the system without internet?

Asked 2 years ago by Travodon.

• A:Answer Thank you for the question. Happy to assist. You can use the system without internet but it is needed for initial setup to ensure most up-to-date firmware and account registration for warranty. Internet is not needed for localize recording, or reviewing via the recorder with monitor/tv hooked up. For the app to work remotely on your phone/tablet you do need internet connection though. Hope this helps. Thanks, Night Owl SP Customer Support

  Answered 2 years ago by Night Owl

  
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Q: QuestionIf we do continuous record with 4 cameras outside, how many days/hours will it record at a time?

Asked 2 years ago by EPrittie.

• A:Answer About a week to the hard drive unsure of the time it will be available on the cloud.

  Answered 2 years ago by Misty

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Q: QuestionHave an older Night Owl system (DVR-HDA-10PB-8) with BNC cables. Can I use the existing BNC cables to connect the new cameras and DVR?

Asked 2 years ago by FarmerJohn.

This question was asked about the related product: Night Owl - 12 Channel 8 Camera Wired 2K 1TB DVR Security System with 2-way Audio - White

• A:Answer Thank you for the question. While BNC cables are meant to be used by any system, some companies try and save money by using cheaper quality cabling. In theory the existing cables should work, but unfortunately we cannot guarantee that a BNC cable will work with our systems. -Night Owl SP Support team

  Answered 2 years ago by Night Owl

  
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Q: QuestionIs there a way to use camera without the light turning on? Like For interior use.

Asked 2 years ago by Mram.

• A:Answer In the setting you can turn the light on and off. And the cameras are for inside and outside.

  Answered 2 years ago by Misty

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Q: QuestionDoes the system have to be connected to an internet modem/wireless router/ or Wifi, in order to access camera views on Cell phone?

Asked 2 years ago by jerser.

This question was asked about the related product: Night Owl - 12 Channel 8 Camera Wired 2K 1TB DVR Security System with 2-way Audio - White

• A:Answer Thank you for the question. Yes. To remote view you need to have internet connected to the recorder. Thanks, Night Owl SP Support team

  Answered 2 years ago by Night Owl

  
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Q: QuestionI have an older owl system can I use the cables to cameras? It also says no internet required how does it connect to app?

Asked 2 years ago by Metoo.

• A:Answer Please check for compatability on the Night Owl Support Site. Internet is not required if you want to view the cameras locally on a TV or Monitor. If you want to use the remote viewing app, the recorder must be connected to the Internet.

  Answered 2 years ago by Night Owl

  
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