Questions & Answers

Q: QuestionAm I able to view live video and recordings through the app?

Asked 2 years ago by J.

• A:Answer Yes. I do it.

  Answered 2 years ago by CraigBVerified Purchase

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Q: QuestionHow many user can log into the app

Asked 2 years ago by Dancer.

• A:Answer Multiple users can log in on the app for the cameras.Works great.

  Answered 2 years ago by RichardLVerified Purchase

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Q: QuestionDo I need wifi in order to update camera after installation?

Asked 2 years ago by Sheyenne.

• A:Answer While you may choose to keep your Night Owl system offline primarily you will need to connect to internet to register your device for warranty support. Periodically you will want to update firmware to ensure your system is up to date with best features, security patches, and any other needed updates. Thanks, Night Owl SP Support Team

  Answered 2 years ago by Night Owl

  
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Q: QuestionHow many feet of cable comes with the system per camera

Asked 2 years ago by fred.

• A:Answer Each camera comes with a 60 ft roll of cable. Although you can purchase a longer roll if needed.

  Answered 2 years ago by LuisMVerified Purchase

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Q: QuestionDo the cameras need to be plugged in to a wall outlet or are they powered through the cable? Thanks

Asked 2 years ago by Nelson.

• A:Answer These Wired cameras are powered by the included cables.

  Answered 2 years ago by Night Owl

  
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Q: QuestionDo these cameras record continuously or are they motion detective?

Asked 1 month ago by Scooter.

Q: QuestionWork whit new night olw app night olw protected ?

Asked 4 months ago by Anonymous.

Q: QuestionIs the light on contantly?

Asked 5 months ago by Anonymous.

This question was asked about the related product: Night Owl - 12 Channel 4 Camera Wired 2K 1TB DVR Security System with 2-way Audio - White

• A:Answer Thank you for your question! The spotlight on these cameras is motion-activated and will turn on when motion is detected. It is not designed to stay on continuously. If you need help with camera settings or setup, our Technical Support team would be happy to assist at 866-390-1303.

  Answered 4 months ago by Night Owl

  
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Q: QuestionIs this wired camera & DvR can plug it in 220 volts? ( electric)

Asked 8 months ago by Berna.

• A:Answer Yes, the system can be used with 220V power as long as you use the included power adapters. They are designed to accept a wide voltage range and will safely convert it to the correct output for the DVR and cameras. Night Owl SP Digital Support Team

  Answered 8 months ago by Night Owl

  
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Q: QuestionCan I use the app abroad for the live feed ??

Asked 8 months ago by Jono.

• A:Answer Yes. As long as your DVR is connected to the internet at home, you can use the Night Owl Protect app to view your system’s live feed from anywhere in the world. Just be sure your phone has a stable Wi-Fi or cellular connection while you’re abroad. — Night Owl SP Digital Support Team

  Answered 8 months ago by Night Owl

  
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Q: QuestionI would like to know if there's any subscription fees or any monthly fees whatsoever?

Asked 9 months ago by Nelmat7.

• A:Answer ChatGPT said: Thanks for asking! There are no mandatory subscription or monthly fees with the Night Owl 12 Channel 4 Camera Wired 2K 1TB DVR Security System. All video is stored locally on the built-in 1TB hard drive, so you don’t need to pay for cloud storage or ongoing service plans. You can view, playback, and manage recordings through the free Night Owl Protect App without any recurring cost. — Night Owl SP Digital Support Team

  Answered 8 months ago by Night Owl

  
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Q: QuestionCan this system be connected to a TV so all cameras can be viewed at all times?

Asked 9 months ago by Eagleeye.

This question was asked about the related product: Night Owl - 12 Channel 4 Camera Wired 2K 1TB DVR Security System with 2-way Audio - White

• A:Answer Yes, you can connect this system directly to a TV or monitor using the HDMI output on the DVR. Once connected, you can view all your cameras live on screen at all times. — Night Owl SP Digital Support Team

  Answered 8 months ago by Night Owl

  
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Q: QuestionDoes one DVR cover the front and back end cameras on a house?

Asked 9 months ago by kimmie.

This question was asked about the related product: Night Owl - 12 Channel 4 Camera Wired 2K 1TB DVR Security System with 2-way Audio - White

• A:Answer Yes, one DVR can cover both the front and back of a house as long as you install the cameras in those areas and run the cables back to the DVR. This system supports up to 12 wired cameras, so you can place cameras wherever you need coverage around your property and view all live feeds through the DVR or the Night Owl app. — Night Owl SP Digital Support Team

  Answered 8 months ago by Night Owl

  
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Q: QuestionI ordered 12 channel 8 camera unit. But the VCR only had 8 hook ups. How do I use all 12 channels?

Asked 10 months ago by Mary.

• A:Answer Hi, Although, the system states is a 12 channels DVR system, that is because there are 8 physical channels and 4 Wireless channels. Please, refer to the products specifications page.

  Answered 10 months ago by Night Owl

  
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Q: Questionis there a 9 channel configuration to monitor. and how many watts does it use.

Asked 10 months ago by DB.

• A:Answer 9-Channel Viewing This DVR is expandable up to 12 channels total. You can absolutely configure and monitor fewer than 12 channels — including 9 channels — as long as you have 9 cameras connected. On your TV/monitor or in the Night Owl Protect App, you can select different split-screen views (e.g., 1, 4, 8, 9, or 12 camera layouts). So yes, a 9-channel configuration is supported. Power / Wattage Use The DVR itself typically uses about 10–15 watts while running (similar to a small cable box). Each wired 2K camera generally consumes about 4–5 watts. With 8 cameras connected, total system usage would be around 40–55 watts for the cameras + 10–15 watts for the DVR = ~50–70 watts total under normal operation.

  Answered 10 months ago by Night Owl

  
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Q: QuestionWill the cameras pick up and record motion from wildlife? If wildlife are recorded will a notification be sent?

Asked 10 months ago by Anonymous.

• A:Answer Yes, the cameras will detect and record motion from wildlife if motion detection is set to “general.” In this case, you’ll also receive a notification through the Night Owl Protect App when movement is detected. If you’d like to limit alerts to only people or vehicles, you can adjust the motion settings in the app to reduce notifications while still recording all activity. If you need help adjusting your settings, please give our support team a call at 1-866-390-1303. —Night Owl SP Digital Support Team

  Answered 10 months ago by Night Owl

  
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Q: QuestionWhere is this manufactured?

Asked 10 months ago by TP.

• A:Answer Night Owl is a U.S.-owned and operated company, with product design and oversight led from our headquarters in the United States. While our products are manufactured in Vietnam, they are held to strict U.S. safety and quality standards to ensure reliability and performance. All Night Owl products are also NDAA compliant, meaning they meet the security and supply chain requirements set forth by the U.S. government.

  Answered 9 months ago by Night Owl

  
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Q: QuestionI have a lorex system. Are the connectors on the night owl compatable with Lorex?. I don't want to rewire my house'

Asked 10 months ago by Anonymous.

• A:Answer The Night Owl FTD4 is a DVR system that uses BNC cabling. If your current cables carry both video and power (coaxial with a power lead), you should be able to connect Night Owl cameras to the existing wiring without needing to rewire your home. For best performance, we recommend using the cables included with your Night Owl kit. If you have more questions, please reach out to our Support Team at 1-866-390-1303.

  Answered 10 months ago by Night Owl

  
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Q: QuestionI'm renovating a house that I do not live at, therefore there's no wifi. if I set these cameras up can I just download what's on the box in the event if a break in?

Asked 11 months ago by pat.

• A:Answer Yes, this system records to the DVR’s hard drive even without Wi-Fi. If an incident occurs, you can connect a monitor directly to the DVR to export the recordings to a USB drive for review. Wi-Fi is only required if you want to view footage remotely through the app.

  Answered 10 months ago by Night Owl

  
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