“Has the 8 channel dvr, defective fan problem been corrected? What good is having your security system if the defective dvr fan is required to be sent back before a new one is sent out. warranty refuses to send new dvr before they receive old dvr, bs”
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Dear Customer, We have modified our policy to meet with this type of situation, we now offer advanced replacements to know more on how this works please contact our technical support team for further information. Technical Support is available 24/7, 365 days a year and can be reached at 1-866-390-1303. Thank you for choosing Night Owl.
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