Anyone have issues with their carafe not staying warm? The coffee is very hot when I use the single cup option, but when I make a pot it isn’t very hot. null

Question

Jill · Accepted Answer

I’m having trouble getting the Warmer option to turn on. I’ve made full pots and never see the Warmer icon lit up. I choose the correct brew cycle. Also can’t see the boil or hot temp indicators since I first started the setup. Don’t know what I’m doing wrong.

Answered by Jill 4 years ago

KennyA · Answer

The thermal carafe model does not have a warmer plate. The thermal carafe is designed to keep coffee hot for hours. If you want a warmer plate, you'll need to obtain the model that is supplied with a glass carafe.

Answered by KennyA 4 years ago

KCJones28 · Answer

Rinse the carafe with hot water first, or run a small cycle of just water through the system to heat everything up first.

JulieSchnatterly · Answer

Yes! Our coffee is only hot if we pour it the second it is brewed. It is because their lid does not seal off. Ninja needs to redesign this lid. I am on the phone with them right now about this and they're going to send me another karafe. Um....... I don't think that's going to fix it.

Answered by JulieSchnatterly 3 years ago

Answer

Can I replace the glass pitcher with a stainless steel carafe

DavidF · Answer

Same issue here, the thermal carafe is a big let down for not keeping the coffee warm. 30 minutes and it's luke warm.

Christopher · Answer

I just purchased this unit and am having the same troubles. It seems like the carafe only keeps the coffee hot for about an hour max.

I'm not sure why so many people are advising you to get a different model if you want a warming plate, since you didn't ask about a warming plate.

RonA · Answer

If you have a thermal carafe, you will not have a warmer. If you have a glass carafe, like I do, then you should have an intelligent warming plate. See the description in the owners manual. Note the warming light icon will not come on until after the unit has become warm. Per the manual "It will stay on until the plate is cooled down."

Answered by RonA 4 years ago

Answer

Rinse the carafe with HOT water first.   That will warm the carafe and will keep the coffee hotter longer.  It's what we do with tea pots to keep tea hot

PeaceMom · Answer

I wish I could get the warmer to be hotter. It’s just above lukewarm.

DisappointingLidDesign · Answer

Ninja needs to redesign the lid to the steel carafe. The coffee doesn't stay hot. This carafe at least needs a sealing cap to add after brewing. I love the frother, and versatility of the dual brew unit, but it is very annoying to have to carry every cup (except the first) across the kitchen to the microwave for reheating. All my other steel coffee carafes keep coffee warm for 4 hours. Ninja missed the mark here.

Walt · Answer

Same problem.  You can put a double layer (or your own creation) of aluminum foil over the top and custom fit it as sort of a "2nd lid" to help hold the heat better.  (It will last for days and days before you need to make another.)

I personally think that the insulation inside the stainless steel gets wet, even with the advised hand washing which results in less heat holding ability.

Still enjoy the Ninja overall but this IS an irritating issue.
Hope this helps!

“Anyone have issues with their carafe not staying warm? The coffee is very hot when I use the single cup option, but when I make a pot it isn’t very hot.”

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