“When I open the crisper lid the coil is not red. Is this working right?”

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• Yup

  Answered by Techguy 6 years ago

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• Hello Di, We would like to inform you that the coil in the crisper lid, for the Ninja - Foodi™ with Tendercrisp™ 6.5 Quart Multi-Cooker, may not glow red. With this being said, if you are experiencing an issue with your food not cooking correctly, we ask that you reach out to Ninja® Customer Care at 866-826-6941. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET. Thank you, The Customer Support Team

  Answered by Ninja Community Support 6 years ago

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