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Q: QuestionWhat had to be refurbished and what’s return policy if I don’t want item or is having trouble with parts etc. I didn’t notice it said refurbished never purchased a refurbished item before

Asked 6 months ago by Ann.

• A:Answer If you're experiencing any issues or need help with a refurbished unit, please contact our Refurbished Support Line at 1 (562) 946-3531 (available weekdays from 6:00 AM to 2:00 PM PST). For return inquiries, since the item was purchased through Best Buy, please reach out to them directly for details on their return policy and process.

  Answered 6 months ago by SharkNinja Product Expert

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