“Grill will not heat up, it'll run no heat Ive reset plug at the white button didnt help”
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Don’t think a Best Buy q&a is the best place to ask that, might wanna reach out to ninja, the company who makes the product, they’re service reps get paid to answer those questions
Sorry, there was a problem. Please try again later.We're sorry to hear you're having trouble with your Ninja - Woodfire Outdoor Grill & Smoker, 7-in-1 Master Grill, BBQ Smoker, & Outdoor Air Fryer. We’d like to do some troubleshooting steps with you in order to best resolve your issue. The troubleshooting can be completed by phone at 1-800-365-0135. Please have your Ninja on hand at the time of your call. We are open Monday to Friday 9am - 9pm ET as well as Saturday 9am - 6pm ET.
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