A:AnswerYou will receive an email from Best Buy which contains the code. From there, you can either forward the message or copy it down and send via a text message
A:Answerif you have a best buy rewards account their customer service may be able to find the other card in your purchase history. they might be able to resend but no promises
A:Answeru should have a separate receipt for the card. check that. i have to activate the digital and get a code to give the grandkids. the physical shouldnt be much different