“I had professional photos taken and they are not unloading into the app. Is it possible they are too high res for this device?”
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If the photos are of the correct format, they should be uploaded to nixplay frame without any issue. If you still have issues, please reach out to [email protected] to assist you further. The formats we support are available here: https://support.nixplay.com/hc/en-us/articles/900002393886
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