Questions & Answers

Q: QuestionWhat type of membership is required to use the iFIT features?

• A:Answer You need an iFIT Pro Membership to use the iFIT features, but it is sold separately.

Q: QuestionDoes the treadmill have a built-in fan?

• A:Answer The treadmill has a built-in fan to keep you cool and comfortable during your workout.

Q: QuestionWhat is the maximum user weight?

• A:Answer The recommended maximum user weight for the Commercial 2450 Treadmill is 400 pounds.

Q: QuestionHow does the treadmill adjust the incline and speed during workouts?

• A:Answer The treadmill automatically adjusts the incline up to 12%, decline to -3%, and speed from 0-14 mph based on the iFIT workout selected.

Q: QuestionAre there any other types of workouts available besides running?

• A:Answer Yes, iFIT Trainers will coach you through a variety of off-treadmill workouts, like strength, yoga, HIIT, and more.

Q: QuestionCan you watch youtube and netflix on this treadmill?

Asked 2 weeks ago by jbr.

• A:Answer jbr, This machine can connect to Netflix when you have an iFIT PRO membership. Please note that the machine does not currently support YouTube. For more details on membership features and how to connect, please visit us at my.iFIT.com. Thanks! - NordicTrack - Powered by iFIT

  Answered 2 weeks ago by iFIT - MANUFACTURER

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Q: QuestionDo I get the heart rate bracelet with the purchase? The manufacturers website says it's afree 100 dollar value.

Asked 7 months ago by Jay.

• A:Answer Jay Thanks for your interest in our Commercial 2450 Treadmill! Different promotions are available through our direct website and retailer websites. When purchasing from this listing, a heart rate monitor is not included with the purchase of this treadmill. We’re happy to answer any other questions you might have; you can find us online at my.iFIT.com. Thanks! – NordicTrack – Powered by iFIT

  Answered 6 months ago by iFIT - MANUFACTURER

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Q: QuestionSince this is a commercial treadmill and multiple people will be using it daily, do we need to have an IFIT membership to access programs such as Zwift, Strava.....

Asked 7 months ago by IM.

• A:Answer Hi IM, You may use our machines in manual mode, but you will need a membership to connect to Strave and Zwift. You can reach out to us with any questions that arise at my.iFIT.com Thanks, Nordictrack powered by IFIT

  Answered 7 months ago by iFIT - MANUFACTURER

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Q: QuestionCan the screen be replaced if it stops working? If so, what is the price range for replacement and where can it be purchased ?

Asked 9 months ago by Runner.

• A:Answer Runner Yes, the screen on our Commercial 2450 Treadmill can be replaced if needed. Unfortunately, at this time we are unable to provide the replacement cost. Any replacement parts can be ordered through our Member Care team at my.iFIT.com. Thanks! – NordicTrack – Powered by iFIT

  Answered 6 months ago by iFIT - MANUFACTURER

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Q: QuestionAre these the 2024 model with the new screen? I heard that 2023 and older were smaller screens

Asked 11 months ago by Drew.

• A:Answer Drew Yes, this is our newest Commercial 2450 Treadmill model. It features a new 24” pivoting touchscreen display. Feel free to reach out to us if you have questions regarding this model or any of our other products at my.iFIT.com where we’ll be happy to help. Thanks! – NordicTrack – Powered by iFIT

  Answered 11 months ago by iFIT - MANUFACTURER

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Q: QuestionDo I need the membership to iFit to use the treadmill? or Could I use manual mode without subscription?

Asked 1 year ago by RRamos.

• A:Answer RRamos Thanks for your interest in our 2450 Treadmill! This unit can be used in the manual mode without a paid iFIT Membership. Let us know if you have further questions, you can find us online at my.iFIT.com. Thanks! – NordicTrack – Powered by iFIT

  Answered 1 year ago by iFIT - MANUFACTURER

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Q: QuestionHow to assembled

Asked 1 year ago by MichaelG.

• A:Answer Kelly Thank you for your interest in our Commercial 2450 Treadmill. Once the unit arrives at your home, the uprights, console, and storage latch will need to be assembled to the base of the treadmill. We do our best to make the assembly easy for customers when the unit arrives at their home. Customers will receive step by step instructions and as always, we are here to help at my.iFIT.com if questions arise along the way. Thanks! – NordicTrack – Powered by iFIT

  Answered 1 year ago by iFIT - MANUFACTURER

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Q: QuestionCan I stream Prime, Netflix, etc. on the screen? I do not need to purchase iFit, but would want to watch television while on the treadmill. Thanks.

Asked 11 months ago by Anonymous.

• A:Answer To watch 3rd party apps on the screen of our Commercial 2450 Treadmill, users must have a current iFIT Pro Membership. 3rd party apps are unavailable without a paid membership. Streaming from devices to the console on this machine is currently not available. We’re happy to help with any other questions, you can find us online at my.iFIT.com. Thanks! – NordicTrack – Powered by iFIT

  Answered 11 months ago by iFIT - MANUFACTURER

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