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Hello - Yes, 'download' was an available ordering option, but you sent me the link for physical delivery, i.e., a box, unfortunately. If that's what you purchased, suggest you call 1(888) BEST-BUY or 1 (888) 237-8289 to see if they can change the purchase to the downloadable version? That's in the hands of Best Buys - sorry we can't assist otherwise. Hope this helps - DWN
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