“It looks like two plugs in the front are in a tie and not plugged in...”
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It maybe a CMOS setting as some Motherboards have USB ports for the front and back of the PC. You would need to check with HP or Best Buy if you got the PC from them.
Sorry, there was a problem. Please try again later.I would recommend reaching out to HP Technical Support for further assistance. To contact HP Technical Support, please go to: http://www.hp.com/contacthp After you fill out the online form, you will receive a Technical Support case number. You will also be able to engage with a Tech Support product specialist either by chat or they will give you a call at your earliest convenience.
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