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Dear BestBuy customer, thank you for your review on our URC-7966 Smart Control Pro. To reprogram this remote, you must access the MyNEVO application, connect to the remote, remove the current TV device and then set up another. We would be more than happy to help you set everything up as good as possible and answer all open questions. You can always reach out to our support via https://www.oneforall.com/en-us/webform or via Facebook Messenger. Best regards, Your One For All Team
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