Questions & Answers

Q: QuestionIs there an app I can use to set up this remote?

• A:Answer Yes, you can easily set up the remote using the My Nevo Smartphone application.

Q: QuestionWhat types of devices are compatible with this remote?

• A:Answer This remote is compatible with TV, Set Top Box, DVD/Blu-ray, Audio, Soundbar, (IR) Game console and (IR) Streaming devices such as Apple TV and Fire TV sticks.

Q: QuestionDoes this remote work with streaming services?

• A:Answer Yes, this remote has 4 shortcut buttons for popular streaming services like Amazon Prime, YouTube, Netflix, and Disney+.

Q: QuestionCan I use voice control with this remote?

• A:Answer Yes, this remote features Android - Google voice control that works seamlessly with Android- Google OS TV Operating systems.

Q: QuestionWhat is special about the backlight on this remote?

• A:Answer This remote features full backlighting with a proximity sensor for ease of use in low lighting.

Q: QuestionHow many devices can this remote control?

• A:Answer The Smart Control Pro can control up to 6 devices.

Q: QuestionWill this work with an Xfinity cable box? I have one main Xfinity box that is connected via coaxial cable, and the other two are connected wirelessly to internet. Will this remote control them, and also with my Samsung Q60 tv?

Asked 1 year ago by SteveG.

• A:Answer Yes. The Samsung TV is definitely in the app. I also checked in the set top box and it allows for Comcast set-top box. It should work. I have it connected to LG TV and Apple TV box. Also, LG TV and Blu-ray Player.

  Answered 1 year ago by GSUJBVerified Purchase

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Q: QuestionWill the voice option on the remote work on the Xfinity cable top box that has voice control.

Asked 1 year ago by Louis.

• A:Answer Dear Louis, thank you for your question about our URC 7966. This remote can only be paired with devices based on Google TV and Fire TV. We would be happy to answer your question in detail, but we would need some more information. Please, contact our customer support directly either through this link https://www.oneforall.com/en-us/webform or via Facebook messenger. Best regards, Your One For All team.

  Answered 1 year ago by One For All

  
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Q: QuestionWill this work with an LG tv?

Asked 2 weeks ago by AK.

• A:Answer Dear BestBuy customer, thanks for your in interest in our URC 7966. Yes, this remote is compatible with LG TVs. If you have any further questions or doubts, please do not hesitate to contact our support by using this link https://www.oneforall.com/en-us/webform or via Facebook Messenger. Best regards, Your One For All Team

  Answered 2 weeks ago by One For All

  
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Q: QuestionWhat steps are needed to reprogram remote control to Samsung TV?

Asked 2 months ago by KellyS.

• A:Answer Dear BestBuy customer, thank you for your review on our URC-7966 Smart Control Pro. To reprogram this remote, you must access the MyNEVO application, connect to the remote, remove the current TV device and then set up another. We would be more than happy to help you set everything up as good as possible and answer all open questions. You can always reach out to our support via https://www.oneforall.com/en-us/webform or via Facebook Messenger. Best regards, Your One For All Team

  Answered 2 months ago by One For All

  
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Q: QuestionIs this remote compatible with DirecTV?

Asked 4 months ago by Tparch.

• A:Answer Dear BestBuy customer, thanks for your interest in our URC 7966. This remote model is compatible with different DirecTV devices. We would be happy to help you find the right remote model and double check the compatibility. Please, feel free to contact us directly via https://www.oneforall.com/en-us/webform or via Facebook messenger. Best regards, Your One For All Team

  Answered 4 months ago by One For All

  
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Q: QuestionDoes this remote do pass through control for volume. E.g. I have a sound bar connected to a smart TV. If I stream or use a cable box, can I use the volume control to control a sound bar for both streaming and Cable box ?

Asked 6 months ago by JH.

• A:Answer Just.T.v. Toshiba. Move. Channel. I. don't. Have. Cable

  Answered 3 months ago by RositaL

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Q: QuestionI have a new Xumo box for my old Phillips 40" tv...can I program it to use with Xumo? Thanks.

Asked 7 months ago by Katt.

• A:Answer Dear Katt, Thanks for your interest in our URC 7966. This remote is compatible with different Xumo devices. We would be happy to double check the compatibility with your device, but we would need more information on the exact model. Please, contact our support directly via https://www.oneforall.com/en-us/webform or via Facebook messenger. Looking forward to your message! Best regards, Your One For All Team

  Answered 7 months ago by One For All

  
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Q: Questiondoes it work for AT&T / DirecTV ?

Asked 8 months ago by 3Rivers.

• A:Answer Dear BestBuy customer, Thanks for your interest in our URC 7966. This remote is also compatible with AT&T / DirecTV devices. We would be more than happy to double check the compatibility with your exact model and help you find the right setup code. Please, feel free to contact us directly via this link: https://www.oneforall.com/en-us/webform or via Facebook messenger. Best regards, Your One For All Team

  Answered 8 months ago by One For All

  
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Q: QuestionWill this control work for antenna tv stations.

Asked 8 months ago by Mwillie.

• A:Answer Dear Mike, Thanks for your interest in our URC 7966. In general you can control the antenna TV channels with your regular TV remote control. That means you can also control them with our URC 7966 via the TV device mode. We would be happy to double check the compatibility with your TV model. Please, feel free to contact us directly via this link: https://www.oneforall.com/en-us/webform or via Facebook messenger. Best regards, Your One For All Team

  Answered 8 months ago by One For All

  
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Q: QuestionWill this remote control devices plugged into a receiver? I have a Marantz receiver with speakers that connects to a DVD player, a TV, and an Apple TV streaming box. The remoter needs to control the TV, DVD, and Apple TV through the Marantz receiver.

Asked 8 months ago by Anonymous.

• A:Answer No it will not

  Answered 7 months ago by ToddVerified Purchase

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Q: QuestionAre batteries included if not what size is needed?

Asked 9 months ago by ChuckDee.

• A:Answer Yes

  Answered 8 months ago by RichardDVerified Purchase

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Q: QuestionWill this control a samsung tv, roku, and Denon receiver? Roku connected to Samsung by HDMI, Denon receiver connected to Samsung by Optical cable.

Asked 11 months ago by Anonymous.

• A:Answer Dear BestBuy customer, thank you for your interest in our URC 7966. This remote can control any IR controlled devices as well as BT controlled devices based on Google TV or Fire OS. We would be happy to double check the compatibility with your devices. You can always contact us via this link https://www.oneforall.com/en-us/webform or via Facebook messenger. Best regards, Your One For All Team

  Answered 11 months ago by One For All

  
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Q: QuestionCan it be set up to control bass and treble on an Insignia NS-STR514?

Asked 11 months ago by Faber.

• A:Answer Dear BestBuy customer, thanks for your interest in our URC 7966. This remote is compatible with your Insignia device. To double check if you can control all functions as expected we would need more information. Please, feel free to contact our support any time via this link https://www.oneforall.com/en-us/webform or via Facebook messenger. Best regards, Your One For All team

  Answered 11 months ago by One For All

  
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