Questions & Answers

Q: QuestionWhy is it so freaking much? The features it lists don't seem to be worth that much money. I mean for $200 it should brush my teeth for me by itself. We are talking about a toothbrush for Christ sake. I will never spend that much on a toothbrush.

Asked 4 years ago by Anonymous.

• A:Answer Just try this compared to a less expensive electric toothbrush and you will understand why this is so much more. Remember it is less expensive than dental work.

  Answered 4 years ago by KWGraves

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Q: QuestionDo any of the io toothbrush heads come with a plastic dust cover to use when not using the toothbrush?

Asked 5 years ago by Spiderman24.

• A:Answer No. I bought some on Amazon for really cheap.

  Answered 2 years ago by R23jonesVerified Purchase

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Q: QuestionIs there supposed to be a sizeable gap between the brush head and the handle when connected? I don’t think it effects performance but water/toothpaste tends to get in the gap and hard to clean . Any solutions ?

Asked 5 years ago by Bobthebaker.

• A:Answer I have no gap on mine. And I usually remove the head and clean it after use.

  Answered 5 years ago by nanaVerified Purchase

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Q: QuestionDoes this model or any Oral-B toothbrush models have the ability to remember settings from the last time it was turned on? The older Oral-B model must have several buttons pressed to get it to lower brush speed instead of remembering that automatically.

Asked 3 years ago by Research.

• A:Answer Yes, it does. The settings won't changes unless you change them yourself

  Answered 3 years ago by JaydogVerified Purchase

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Q: QuestionDoes this have a pressure sensor like the series 4 & 5?

Asked 2 months ago by ArkansasGoat.

• A:Answer Yes it has a pressure sensor.

  Answered 2 months ago by dbh58

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Q: Questionis this safe to use on dental bridges? I don't want to damage my bridges

Asked 11 months ago by wingsfan.

Q: QuestionIs this HSA approved

Asked 1 year ago by Anonymous.

• A:Answer No

  Answered 5 months ago by Anonymous

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Q: QuestionCan this be used for more than one person, or would a husband and wife need to buy two? Obviously, you can change the brush heads, but will it interfere with tracking to share one base?

Asked 1 year ago by Giddyupp.

• A:Answer Just need one. Just be sure to use different brush heads.

  Answered 1 year ago by Dman

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Q: QuestionHow loud is it?

Asked 1 year ago by Anonymous.

• A:Answer No louder than any other electric toothbrush

  Answered 1 year ago by JoshuaDVerified Purchase

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Q: QuestionWhy do I have to pull off the top, clean it after every brushing, let it air dry so it doesn't get mold in the casing. This is a design flaw. It should be water sealed so this doesn't happen. It's too much work for an expensive electric brush!

Asked 2 years ago by Anonymous.

This question was asked about the related product: Oral-B - iO Series 9 Connected Rechargeable Electric Toothbrush - White Alabaster

• A:Answer I agree, but a small con for the dental health benefits that the toothbrush provides otherwise. IMO

  Answered 1 year ago by JoshuaD

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Q: QuestionHow long does the battery last at a Full Charge? How much charge does the Travel Case Holds?

Asked 2 years ago by Giant.

• A:Answer About a week

  Answered 1 year ago by JoshuaDVerified Purchase

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Q: QuestionHow secure is the charging base? It looks like the brush could easily be knocked over compared to previous models that had a peg on the base.

Asked 3 years ago by Jess.

• A:Answer Mine seems to be very secure. Heavy duty magnet.

  Answered 1 year ago by JoshuaDVerified Purchase

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Q: QuestionCan I leave it on its charging stand all the time?

Asked 3 years ago by P00pdollar.

This question was asked about the related product: Oral-B - iO Series 9 Connected Rechargeable Electric Toothbrush - White Alabaster

• A:Answer Yes. Only charges when needed.

  Answered 3 years ago by Rwp1967

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Q: QuestionShould I remove brush head after every use or am I supposed to leave it on?

Asked 3 years ago by Luis.

This question was asked about the related product: Oral-B - iO Series 9 Connected Rechargeable Electric Toothbrush - White Alabaster

• A:Answer I’ll leave mine on, but I did buy some plastic toothbrush covers that snap on that I use in between uses to keep all dust, debris, and germs away. I got them off Amazon and they were three for 6.99.

  Answered 3 years ago by Jessica

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Q: QuestionIm assuming since its already using water on the brush heads, but not sure if it would work while using it in the shower?

Asked 4 years ago by AdrianR.

This question was asked about the related product: Oral-B - iO Series 9 Connected Rechargeable Electric Toothbrush - White Alabaster

• A:Answer It does, just make sure to dry it completely when finished.

  Answered 1 year ago by JoshuaD

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Q: QuestionDoes the brusheads light up like in the commercial? The commercials show the brushes lighting up light a fiber optic flashlight. Does this do that?

Asked 4 years ago by Tank.

• A:Answer The bristles don't but the connection point does and can change to any of the multiple color options.

  Answered 2 years ago by R23jonesVerified Purchase

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Q: QuestionDoes it vibrate like the sonic

Asked 5 years ago by Kiku.

• A:Answer Yes it does

  Answered 1 year ago by JoshuaD

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Q: QuestionWhen will the onyx black be able to pre-order online ?

Asked 5 years ago by Xo.

Q: QuestionWhat are the key differences between this series 9 model and the series 8 model? Our daughter has to have a gum graft and this will be her gift from us to assist her into the future.

Asked 2 years ago by LindaLou.

• A:Answer I too need gum grafting. I wouldn’t say that it prevents it, but it definitely helps the gums, and holds it off for a bit.

  Answered 1 year ago by JoshuaD

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