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Philips Sonicare - 9900 Prestige Rechargeable Electric Toothbrush with SenseIQ - Champagne

Model: HX9990/11
SKU: 6451175
Sold byBest Buy

Customers are saying

Customers have good things to say about the exceptional cleaning performance, the intuitive app, and the long-lasting battery life of this toothbrush. Users also frequently praise its sleek design, ease of setup, and the convenience of the included travel case. While the product is highly regarded for its power and effectiveness, some users have noted concerns regarding the higher price point and occasional technical issues with intensity settings or charging. Overall, it is widely considered a top-tier option despite some minor feedback regarding customer support policies.

Generated by AI based on customer reviews.

Features

  • SenseIQ technology

    Senses, adapts and cares for your teeth.

  • Removes more plaque

    Up to 20x more than a manual toothbrush.

  • Healthier gums

    Up to 15x healthier gums in 6 weeks vs. a manual toothbrush.

  • One-touch control

    Seamless one-touch control with touch-interface design.

  • Travel case

    Sleek and compact with premium leatherette travel case with USB charging.

Specifications

  • Timer
    Yes
    Rechargeable
    Yes
    App Compatible
    Yes
    Number of Brush Heads Included
    1
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Reviews

Customers are sayingCustomers have good things to say about the exceptional cleaning performance, the intuitive app, and the long-lasting battery life of this toothbrush. Users also frequently praise its sleek design, ease of setup, and the convenience of the included travel case. While the product is highly regarded for its power and effectiveness, some users have noted concerns regarding the higher price point and occasional technical issues with intensity settings or charging. Overall, it is widely considered a top-tier option despite some minor feedback regarding customer support policies.
This summary was generated by AI based on customer reviews.
  • Cleaning (89)
  • Overall Performance (58)
  • App (35)
  • Battery Life (29)
  • Travel Case (27)
  • Price (26)
  • Intensity (8)
  • Charging (4)
  • Warranty (3)

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

  • Rated 5 out of 5 stars

    Excellent High-end Toothbrush and Insightful App

    Simply put, I love my Philips toothbrush. I appreciate the simple and elegant design with only one button and one brush head that does it all. It cleans my teeth thoroughly and gently. Having tried both the sonic and rotating head, I am definitely leaning towards the sonic brush. What I really like is how it senses how I brush and adapts to me. It changes the intensity if I press too hard, and it connects to the Sonicare app on my phone. The app shows me how I brush and gives me tips and advice on how to improve. It is like having a personal coach for my teeth! The toothbrush also comes with a nice travel case that keeps it charged and safe. It is very easy to use and maintain. It is a high-quality electric toothbrush that is worth every penny. Highly recommended!

    This review is from Philips Sonicare - 9900 Prestige Rechargeable Electric Toothbrush with SenseIQ - Midnight

    Posted by Ansron

  • Rated 4 out of 5 stars

    It works great, higher end of the family.

    This is my second Philips Sonicare tothbrush, the first one lasted about 4 years and one day decided to give up. I got this one since it is smart too, it can connect to the smart phone and can customize it much more. And it is not necessary to connect to the phone for it to work by the way. It cleans my teeth as well as my gums very well. It only comes with one brush, I was hoping it came with two, It looks elegant and works great, I've had it for over a month and I am enjoying it. I like the stand, I rather have the cup that came with the previous one I had. Overall I really like it and would buy again.

    This review is from Philips Sonicare - 9900 Prestige Rechargeable Electric Toothbrush with SenseIQ - Midnight

    Posted by AngelM

  • Rated 3 out of 5 stars

    Amazing clean, but high maintenance for the price

    I was very impressed with this Sonicare 9900 at first. It feels premium in the hand, looks great, and the clean is on a different level from a manual brush. My teeth feel smooth every time, and the different modes and intensities let you tune it exactly how you like. The app is actually useful, with guided brushing and clear feedback, not just a gimmick. I really liked the charging travel case too, very convenient for trips. After about six to seven months of use, I started having problems. I often used it in the shower and did not clean under the brush head very carefully. Toothpaste started to build up around the top of the handle, dried hard, and the brush began to act strange, then stopped working completely. For a toothbrush in this price range, I did not expect it to fail in under a year. To be fair, I am pretty sure that if I had taken extra time to clean it thoroughly after every use, it would have lasted longer. The design seems to need regular deep cleaning to stay in good shape. For me, I do not want to spend that much time every morning and night on maintenance for such an expensive toothbrush. If you are very careful about cleaning your devices and want top level performance with smart features, this brush is excellent. If you prefer something more forgiving that you can just rinse quickly and put away, the maintenance and price might not feel worth it.

    This review is from Philips Sonicare - 9900 Prestige Rechargeable Electric Toothbrush with SenseIQ - Midnight

    Posted by VladL

  • Rated 4 out of 5 stars

    Came with wrong charger. App is meh

    Came with the wrong charger base and the app is pretty low tech for a $300 tooth brush. My toothbrush was stuck in the wrong charger that it literally came with for a while. I can use the case charger it comes with though and definitely feel like my teeth are cleaner. Definitely a great tooth brush but it’s frustrating that sometimes the app doesn’t even process that I’m brushing and definitely isn’t precise. Also I wish that the cover for the toothbrush head was more solid. Tech frustrations fs

    This review is from Philips Sonicare - 9900 Prestige Rechargeable Electric Toothbrush with SenseIQ - Midnight

    Posted by Yannis

  • Rated 5 out of 5 stars

    Must purchase!

    Obsessed! If you are really into having clean and healthy teeth -- this is the one for you. + I love how the app shows you exactly where you should be brushing more and for how long. The only con is that you need to have your phone with you every time you brush your teeth if you would like for it to register.

    Posted by Vaal

  • Rated 5 out of 5 stars

    This product is the best in 40 years

    [This review was collected as part of a promotion.] I’ve used Sonicare for 40 years. It’s such a better toothbrush. It has improved over the years I never realized that they had a top level brush until this year. When I purchased a Sonicare for my cousin. He has really enjoyed it. I was sucking for a special When I ran a Roy the 9900 series.

    This review is from Philips Sonicare - 9900 Prestige Rechargeable Electric Toothbrush with SenseIQ - Midnight

    Originally posted on philips.com

  • Rated 5 out of 5 stars

    Dentist cleaning every day at home

    [This review was collected as part of a promotion.] The Philips Sonicare Prestige 9900 is an impressive toothbrush. The brush does all the work and paired with the Sonicare app, guides you to a complete and thorough cleaning. The adaptive technology warns you or prevents you from too much brush movement or applying too much pressure. Multiple settings customize the brushing experiences to your personal needs or preference. I personally am using gum care which uses a 3 min and 20 second cycle. The brush is a sleek black color and has a very clean and modern appearance. You are able control the setting through the handle or the sonicare app if paired. The prestige comes with a stylish portable case that allows you to charge your brush while traveling although i have not had an opportunity to test. I can honestly say the feedback on my brushing sessions has improved my brushing and i look forward to getting the "feedback" that my last brushing session was good. The brush indicates when it is time to change areas with the BrushPacer and divides the mouth into six segments. A potential enhancement would let you go back over areas that you did not completely cover in the same brushing session. I was very excited to participate in the Prestige product test and have seen impressive results in my oral care since using the Philips Sonicare Prestige 9900.

    This review is from Philips Sonicare - 9900 Prestige Rechargeable Electric Toothbrush with SenseIQ - Champagne

    Originally posted on philips.com

    Posted by xzgmbx

  • Rated 4 out of 5 stars

    Very Good Toothbrush

    [This review was collected as part of a promotion.] Intuitive rechargeable electric toothbrush that takes the guess work out of its use. This replaces my Philips Diamond Clean toothbrush, which was very good; but had various settings required for use. The Prestige does not require any settings. You simply use it, and performance seems to be as good or better than the Diamond Clean. My only complaint is the positioning of the brush intensity settings button, which I have accidentally hit on a couple of occasions; but it is easy enough to correct.

    This review is from Philips Sonicare - 9900 Prestige Rechargeable Electric Toothbrush with SenseIQ - Pink

    Originally posted on philips.com

    Posted by Mikey-Likes-It

  • Rated 5 out of 5 stars

    WOW is all I can say

    [This review was collected as part of a promotion.] This is hands down the best toothbrush I have ever used. I feel like my teeth get a whole lot cleaner, in less time. The brush has a great battery life. Looks nice and modern. Lights up to warn you of too much pressure. Quick and easy to connect to the app. I received this product to review for free, I will be going out and buying this brush for my husband.

    This review is from Philips Sonicare - 9900 Prestige Rechargeable Electric Toothbrush with SenseIQ - Midnight

    Originally posted on philips.com

    Posted by vanessa10275

  • Rated 4 out of 5 stars

    9900 Prestige

    [This review was collected as part of a promotion.] I have been using this toothbrush for 2 weeks and it’s great! It leaves my mouth/teeth feeling very clean!! Features: It beeps to remind you to change the region of you mouth. This is nice to make sure I spend enough time brushing in all areas. The automatic shut off at 2 minutes is helpful to keep me accountable for brushing my teeth long enough and not rushing. The light on the bottom of the brush is a great visual indicator to let me know I’m using too much pressure when brushing. It has three different intensity levels. I am using the lowest. The higher levels are a little rougher than my teeth like (personal preference). I have to be careful how I hold the brush as I find it easy to accidentally press the intensity button (could be user error). It also has a downloadable app but this wasn’t available for use but likely could be helpful. Design: It’s perfect for those with limited counter space that don’t want a big bulky charging station. It charges with a small wireless charging circle. On top of the wireless charging circle is a clear plastic base that the toothbrush sits in. Its very compact for space saving. Since the wireless charging circle and clear base are detachable it makes for the EASIEST cleaning! Simple detach and rinse the clear base in the sink so you don’t have any left over white toothpaste build up, if your a messy brusher (pictured). The toothbrush comes with a magnetic closing traveling case which allows you to protect and discreetly charge your toothbrush. This is great for those who travel often (pictured). The pearl pink color is a nice change from the traditional white. The toothbrush is light weight and easy to hold. I never had it run out of battery while using it, as it sits on the charger during non use. I would recommend this item. I have received compensation for testing this product.

    This review is from Philips Sonicare - 9900 Prestige Rechargeable Electric Toothbrush with SenseIQ - Champagne

    Originally posted on philips.com

    Posted by Chipppy86

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Pros for Philips Sonicare - 9900 Prestige Rechargeable Electric Toothbrush with SenseIQ - Champagne
App, Battery Life, Travel Case, Cleaning, Overall PerformanceCleaning Performance, App, Pressure Sensor, Travel Case, Ease of useCleaning Performance, Travel Case, Battery Life, Brush Heads, DesignCleaning Performance, Battery Life, Pressure Sensor, Brush Head, Ease of Use
Cons for Philips Sonicare - 9900 Prestige Rechargeable Electric Toothbrush with SenseIQ - Champagne
Price, Intensity, Charging, WarrantyPrice, Battery Life, Brush Head, Gum HealthPriceTravel Case

Specs

Questions & Answers

  • How does the Philips Sonicare 9900 Prestige toothbrush compare to previous models in the Philips Sonicare lineup?

    The Philips Sonicare 9900 Prestige toothbrush introduces SenseIQ technology, which sets it apart from previous models. This advanced feature uses sensors to detect pressure, motion, and coverage while brushing, adapting the intensity and providing real-time feedback to optimize oral care. Additionally, the 9900 Prestige offers a sleek and compact design, making it more stylish and user-friendly compared to earlier models.

    This question and answer was generated by AI based on customer and product data.
  • Does the Philips Sonicare 9900 Prestige toothbrush come with a travel case, and what are its features?

    Yes, the Philips Sonicare 9900 Prestige toothbrush comes with a sleek and compact travel case. The case is wrapped in soft-touch vegan-friendly leather and includes an integrated USB-C port for easy charging without removing the toothbrush.

    This question and answer was generated by AI based on customer and product data.
  • How does the Philips Sonicare 9900 Prestige toothbrush monitor and adjust to my brushing pressure and motion?

    The Philips Sonicare 9900 Prestige toothbrush uses sensors to monitor brushing pressure, motion, and coverage up to 100 times per second. It then automatically adjusts the intensity if too much pressure is applied, providing real-time feedback to the user. The toothbrush also provides personalized recommendations and guidance through the Philips Sonicare app.

    This question and answer was generated by AI based on customer and product data.
  • What is the recommended replacement schedule for the brush head, and how does the BrushSync mode-pairing feature assist in this?

    The recommended replacement schedule for the brush head is every 3 months. The BrushSync mode-pairing feature automatically syncs the brush head to the optimal brushing mode and alerts the user when it's time to replace the brush head for the best results.

    This question and answer was generated by AI based on customer and product data.
  • How does the SenseIQ technology in the Philips Sonicare 9900 Prestige electric toothbrush adapt to my brushing habits?

    The Philips Sonicare 9900 Prestige electric toothbrush with SenseIQ technology adapts to your brushing habits by sensing pressure, motion, and coverage up to 100 times per second. It then automatically adjusts the intensity if you push too hard and provides real-time feedback on your brushing through a light ring on the handle.

    This question and answer was generated by AI based on customer and product data.
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