“My laptop is telling me "the user profile service failed sign in, user profile cannot be loaded. I cant get into it”
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Hi there. Thanks for reaching out to us about this. I'm sorry to hear about the issues you're running into with your laptop. We can definitely take a look at this. We'd recommend bringing the laptop into the store with an appointment for us to see. Please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
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