“The opener goes about 1/4 way into the cork then stops. I can get the Osterio out but my questions are, why is this doing this and is there a fix”

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• We have high expectations for our products here at Oster and would like to hear more about your experience with your wine opener. Please give our customer care team a call at 1-(800) 334-0759 and we will have this addressed. For your convenience, we are available Monday-Friday, 9am-6pm EST. We look forward to assisting you!

  Answered by Oster Support Team 5 years ago

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