Questions & Answers

Q: QuestionDoes this phone case have port covers?

• A:Answer Yes, the case has port covers to help block dust and dirt.

Q: QuestionHow many times the drop protection does this case offer compared to military standard?

• A:Answer This case offers 3 times the drop protection of the military standard (MIL-STD-810G 516.6).

Q: QuestionWhat type of protection does this case offer for the phone's camera?

• A:Answer The case has bumpers around the camera lens to protect it from hard hits.

Q: QuestionIs this case compatible with wireless charging?

• A:Answer Yes, this case is compatible with wireless chargers.

Q: QuestionWhat kind of design does this case have?

• A:Answer This case has a dual-layer design with a rigid outer shell and an inner rubber cover.

Q: QuestionDoes the phone case have bumpers around the camera?

• A:Answer Yes, the phone case has bumpers around the camera to protect against hard hits.

Q: QuestionDoes this phone case have port covers?

• A:Answer Yes, this phone case has port covers that block dust and dirt.

Q: QuestionDoes the phone case work with wireless charging?

• A:Answer Yes, this phone case is compatible with wireless charging.

Q: QuestionIs this phone case designed for Samsung Galaxy S25 Ultra?

• A:Answer Yes, this phone case is designed for use with the Samsung Galaxy S25 Ultra.

Q: QuestionDoes this phone case have a dual-layer design?

• A:Answer Yes, this phone case has a dual-layer design with a rigid outer shell and an inner rubber cover.

Q: QuestionAre the sides of this phone case textured?

• A:Answer Yes, the sides of this phone case are textured for a secure grip.

Q: QuestionDoes this phone case have a screen lip?

• A:Answer Yes, the phone case has a screen lip that keeps the display hovering safely off surfaces.

Q: QuestionDoes this case protect the screen

Asked 1 week ago by CarolM.

This question was asked about the related product: OtterBox - Commuter Series Hard Shell for Galaxy S25 Ultra - Sagebrush Green

• A:Answer The OtterBox - Commuter Series Hard Shell for Galaxy S25 Ultra has Raised edges protect camera + screen protection. Explore our premium screen protection solutions available now on the OtterBox website—designed to keep your device safe and looking sharp.

  Answered 1 week ago by OtterBox Customer Support

  
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Q: QuestionHow come this case was only $25 last week and now the price has doubled?

Asked 1 month ago by Bob.

This question was asked about the related product: OtterBox - Commuter Series Hard Shell for Galaxy S25 Ultra - Sagebrush Green

• A:Answer We are confident that the retailer will help with this issue. Please feel free to reach out to the retailer you are working with on this.

  Answered 1 month ago by OtterBox Customer Support

  
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Q: QuestionAny water or moisture proection?

Asked 3 months ago by Larry.

This question was asked about the related product: OtterBox - Commuter Series Hard Shell for Galaxy S25 Ultra - Sagebrush Green

• A:Answer Hello Larry! The Commuter Series for Samsung Galaxy S25 Ultra is not rated for waterproof protection.

  Answered 3 months ago by OtterBox Customer Support

  
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Q: QuestionDoes the case allow Tap-to-Pay functionality?

Asked 6 months ago by TripLD.

This question was asked about the related product: OtterBox - Commuter Series Hard Shell for Galaxy S25 Ultra - Sagebrush Green

• A:Answer Yes the Tap-to-Pay functions work great with all our cases.

  Answered 6 months ago by OtterBox Customer Support

  
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