Questions & Answers

Q: QuestionDoes this case protect the camera lenses from dirt and scratches?

Asked 1 year ago by Runner.

• A:Answer The Defender Series case has a cutout for the camera area of the device, and does not cover the camera lenses, but instead features a raised bumper or lip to protect this portion of the device while allowing for optimum clarity of photos.

  Answered 1 year ago by OtterBox Customer Support

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionI like to use a pop socket on the back of my phone case. I currently have a slick case the pop socket sticks great to. Will a pop socket stick to the defender? My previous iPhone 6 had a defender case that was textured and pop socket didn’t grab

Asked 3 years ago by CML.

• A:Answer I honestly don’t think it will stick to this case as it has groves in the back of the case. If you order the defender pro series or defender pro series XT without the grooves I think it will work. They both have a smooth back. OtterBox also sells cases with the pop socket as well on their website.

  Answered 3 years ago by AmberWVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionI purchased this Otterbox at the Apple store. With daily use o a side of the unit has started to disintegrate . Will they honor the warranty?.

Asked 1 year ago by Jorge.

• A:Answer Hello, Jorge! We are so sorry to hear you are experiencing an issue with your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with your warranty needs!

  Answered 1 year ago by OtterBox Customer Support

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWill this case fit the Apple iPhone 15 Pro Max?

Asked 2 years ago by olemil.

• A:Answer No it does not pro max phones are one size for each honestly they are the iPhones that most accessories need to be specifically made for

  Answered 1 year ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWireless and MagSafe charging pads (no magnets in case). will it work a magsafe wireless charging stand

Asked 2 years ago by tell.

This question was asked about the related product: OtterBox - Defender Series Pro Hard Shell for Apple iPhone 14 Pro Max - Canyon Sun

• A:Answer Yes it will there is magnets in your iPhone and or Samsung. The MagSafe some who works with that

  Answered 2 years ago by iPhonefreak

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: Questionit’s says it works with wireless charging and magsafe will it work with my magsafe wireless charger stand . is this a magsafe case

Asked 2 years ago by tell.

• A:Answer Yes, it has a grove to allow the mag sae to charge

  Answered 2 weeks ago by JCARLOSRBR28Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWill this case fit the iPhone 14

Asked 3 years ago by M.

• A:Answer Yes fits my regular iphone 14 perfectly

  Answered 1 year ago by XNation1Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: Questionis this magsafe compatible?

Asked 2 years ago by mike0929.

• A:Answer No

  Answered 2 years ago by SanmanVerified Purchase

  Helpful (1)Unhelpful (1)ReportAnswer this questionShow more answers (5)

Q: QuestionHow well does this work with qi charging? Have an iphone 14 pro max, defender cases have always protected my phones very well but qi charging wouldn't work through this case on my Samsung s10+.

Asked 3 years ago by mtnshark.

• A:Answer I have had no problems at all with it

  Answered 2 years ago by JerryLVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (5)