Questions & Answers

Q: QuestionWhat is the warranty on parts for this phone case?

• A:Answer The warranty on parts for this phone case is 7 years.

Q: QuestionWhat kind of drop testing has this phone case undergone?

• A:Answer This phone case has been 7x tested to military drop standard (810g-516.6).

Q: QuestionDoes this phone case work with MagSafe accessories?

• A:Answer Yes, this phone case works flawlessly with MagSafe accessories.

Q: QuestionDoes this phone case have a camera control button?

• A:Answer Yes, this phone case is equipped with an integrated camera control button.

Q: QuestionDoes this phone case have port covers?

• A:Answer Yes, this phone case has port covers that block dust and dirt.

Q: QuestionAre the edges of this phone case raised?

• A:Answer Yes, the edges of this phone case are raised to protect the camera and screen.

Q: QuestionDoes it come with a built-in screen protector? If not, does it come with a separate screen protector?

Asked 6 months ago by Biny.

• A:Answer No, it does not come with a screen protector—I purchased that separately.

  Answered 4 months ago by DavidHVerified Purchase

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Q: QuestionIn the specifications, it says a free holster is available post purchase. Is this available when buying at BestBuy or would I need to purchase directly from OtterBox?

Asked 6 months ago by ChrisF.

• A:Answer The free holster offer is handled directly by OtterBox. When you purchase the case (whether from Best Buy or another retailer), the packaging should include a QR code or promo code that you can use on OtterBox’s website to redeem the holster. If you need assistance with getting a holster, please contact our Customer Service Team via chat and we are happy to help with this!

  Answered 6 months ago by OtterBox Customer Support

  
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