Questions & Answers

Q: QuestionCan I connect phone straps and charms to this case?

• A:Answer Yes, you can connect phone straps and charms using the built-in anchors.

Q: QuestionWhat is the product weight of this phone case?

• A:Answer The product weight of this phone case is 1.92 ounces.

Q: QuestionWhat is the warranty for parts on this phone case?

• A:Answer The warranty for parts on this phone case is 3 years.

Q: QuestionDoes this phone case come with a holster?

• A:Answer Yes, a free holster is available post purchase.

Q: QuestionDoes this phone case have integrated magnets?

• A:Answer Yes, this phone case has integrated magnets that snap firmly to MagSafe chargers and accessories.

Q: QuestionIs this phone case tested to military standards?

• A:Answer Yes, this phone case is 7X tested to Military Drop Standard (810G-516.6).

Q: QuestionDoes this case have protection do the screen

Asked 2 weeks ago by jlang1061.

• A:Answer Hello! Our engineers removed the built-in screen protector from our Defender Series case to ensure complete functionality with the newest devices. Our Defender Series was redesigned in order to provide the same drop protection even without the built-in screen protector. The addition of one of our amazing screen protection options provides your phone with premium protection and outperforms our previous Defender Series designs.

  Answered 2 weeks ago by OtterBox Customer Support

  
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Q: QuestionIs there a HOLSTER I can buy that works with Defender series PRO XT for my Apple iPhone 17 PRO MAX XT Thank you

Asked 3 months ago by Laura.

• A:Answer With our ongoing sustainability efforts, we have made the decision to remove holsters from the packaging. However, we still include a coupon code in every box to redeem for the Defender Holster accessory. If you need assistance with getting a holster, please contact our Customer Service Team via chat and we are happy to help with this!

  Answered 3 months ago by OtterBox Customer Support

  
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