Questions & Answers

Q: QuestionWhat is the drop protection rating of this phone case?

• A:Answer This phone case has 5X as many drops as military standard (MIL-STD-810G 516.6).

Q: QuestionIs this OtterBox case compatible with MagSafe accessories?

• A:Answer Yes, this case has built-in magnets and is compatible with MagSafe accessories.

Q: QuestionDoes this case have a built-in screen protector?

• A:Answer Yes, this case has a built-in screen protector and port covers for 360 protection.

Q: QuestionHow deep in water can I take my phone with this case?

• A:Answer This case is waterproof for up to 6.6 feet.

Q: QuestionWhat is the warranty period for this OtterBox case?

• A:Answer This case comes with a 7-year warranty for both parts and labor.

Q: QuestionDoe this product have a pert plug ? I need to keep sand out of it.

Asked 11 months ago by FlyFishing.

• A:Answer some of the features for this device that will assist with keeping sand out of your case: -WaterProof+ | WaterProof for 2 meters up to 1 hour | IP68 -Built-in gaskets seal the case when snapped together -Pressure-fitted gasket protects charging ports -Built-in screen protector and port covers for 360 protection

  Answered 11 months ago by OtterBox Customer Support

  
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Q: QuestionDoes the 14 plus touch screen work normally with front panel, clear plastic screen protector?

Asked 1 year ago by Anonymous.

• A:Answer Yes! Our products are designed to allow full functionality of all of the features of the device itself, including the touch screen in the FRE Series case.

  Answered 1 year ago by OtterBox Customer Support

  
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Q: Questionwill the normal iphone 14 fit in this case or does it have to be the 14 pro model?

Asked 1 year ago by matt.

• A:Answer made for 14 plus

  Answered 1 year ago by user619851

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Q: QuestionIs the screen protector glass or plastic

Asked 2 years ago by Anonymous.

• A:Answer The front panel is clear plastic not glass. So far has worked well with no scratches.

  Answered 1 year ago by user619851

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Q: QuestionWill the iPhone 14 Plus case also fit the iPhone 15 plus?

Asked 2 years ago by Fuenstock.

• A:Answer Hello, technically, this product is only for the iPhone 14 Plus, but the iPhone 15 Plus is only slightly smaller in width, so might fit fine in this case if you wanted to make it work. I hope this helps!

  Answered 1 year ago by Customer Service Team

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Q: Questiondoes the otterbox for the 14 plus also come with a belt clip to use with the phone case.

Asked 2 years ago by ad19271922.

• A:Answer No it does not come with a belt clip.

  Answered 1 year ago by user619851

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